News

ABBOTSFORD, B.C. – Improperly discarded smoking materials likely played a part in a recent fire in an Abbotsford, B.C., apartment building that left more than 100 people homeless. Assistant chief Ron Hull, with Abbotsford Fire Rescue Services, says the extent…

Auto insurers will be watching very carefully to see how future working-from-home arrangements will affect downtown traffic patterns — and hence, auto insurance claims — during the post-pandemic era, says an RSA Canada claims executive. Government lockdowns to avoid the…

If senior leadership wants employees to follow their guidance on getting vaccinated, they need to set the right example, experts advise. Leaders need to be seen promoting their vaccination programs, says Gigi Acevedo-Parker, a registered nurse and Hub International’s clinical…

Aviva Canada is facing two proposed class-action lawsuits in Ontario from clients whose business interruption claims were denied during the ongoing pandemic. Allegations that Aviva has breached insurance contracts by denying BI claims have not been proven in court. Nordik…

If your brokerage is bogged down dealing with the new ways your carrier partners are doing business, you aren’t alone. As insurance companies improve their products, introduce paperless initiatives, and upgrade from legacy systems, their broker partners often need to…

TORONTO – Canada’s biggest banks will report their quarterly financial results this week, and analysts say they will be listening for hints as to how bank executives view the economic recovery from COVID-19. John Aiken, head of research (Canada) at…

A trial in an Ontario coverage dispute lawsuit, on a Big 5 bank’s $300-million commercial claim, is being pushed back from its originally-scheduled start date of Sept. 13, 2021. Toronto Dominion Bank is suing a group of insurers, including six…

B.C.’s Court of Appeal recently confirmed that a $10-million coverage limit did not apply to mitigation of loss coverage in a professional liability insurance policy, in part because the policy grouped mitigation of loss coverage together with other types of…

Your office culture will likely determine whether or not you must receive a COVID-19 vaccination before returning back to office. Whatever your business decides, the tone and style of your messaging around vaccinations needs to match the approach, a senior…

Home insurance policies may be so long that consumers won’t read the entire thing, but it doesn’t mean that brokers should selectively highlight certain policy terms to clients, a brokerage leader warns. “For us, there are things we need to…

Ford Motor Co. says it will recall about 8,800 vehicles in Canada after the automaker lost track of some older Takata air bags that can explode and hurl shrapnel. Ford says 8,762 Ford Ranger pickup trucks with model years between…

  Whether most people realize it or not, Artificial Intelligence (AI) is something we all come into contact with on a daily basis. One of the most cited examples is, of course, Netflix and its ability to serve up shows,…