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How a smart phone can drive efficiency in the claims process

October 19, 2020 by Greg Meckbach

Using a smart phone to take pictures of property damage as soon as it happens could speed up the claims process and reduce fraud risk, the head of a Canadian claims technology vendor suggests. “The best way to drive efficiency

News AdjustersClaimsClaims ProfessionalsCommercial AutoInsurersPersonal Auto

Insurers, collision repairers tout benefits of proposed mandatory certification

October 5, 2020 by Adam Malik

A push to require Ontario collision repair shops to meet minimum standards when repairing vehicles is expected to even out the playing field, make the claims process run more smoothly, help client satisfaction, make roads safer, and potentially bring down

News AdjustersBrokersClaimsClaims Canada ArchiveClaims ProfessionalsCommercialConstructionEmerging RisksLegalLiabilityOntarioRisk Managers

Appeal court dismisses lawsuit against Economical over additional insured endorsement

October 5, 2020 by Greg Meckbach

A solar energy developer has lost its appeal against Economical in a commercial coverage dispute regarding an additional insured, in which the policy wording referred to “liability arising out of the operations” of the insured. “Contractual insurance obligations and additional

News AdjustersCatastrophesClaimsClaims Canada ArchiveLoss ControlLoss TrendsPersonal HomeProperty

Intact’s plan to help you advise your client on disaster resilience

October 2, 2020 by Greg Meckbach

By the end of this year, Intact Financial Corp. is hoping that a research centre it funds will have trained more than 140,000 brokers, home inspectors, realtors, and other professionals on how to make properties resilient to extreme weather, CEO

News AdjustersClaimsClaims Canada ArchiveClaims TechnologyMergers and AqcuisitionsTechnology

Fight continues over proposal to acquire property data provider CoreLogic

October 1, 2020 by Greg Meckbach

A proxy battle is underway for control of the corporate parent of Canadian insurance technology vendor Symbility. Hedge fund advisor Senator Investment Group said Wednesday it is asking shareholders of CoreLogic Inc. to vote this November in favour of replacing

News AdjustersCatastrophesClaimsClaims Canada ArchiveClaims ProfessionalsInsurersLoss TrendsPersonal HomeProperty

‘Much clearer picture’ of how Ottawa will address flood risk coming soon

September 29, 2020 by Greg Meckbach

A special pool, in which high-risk properties would have caps or subsidies on premiums for flood insurance, remains a possibility in Canada, and the industry should have a much better idea this fall of what the government plans to do,

News AdjustersClaimsClaims Canada ArchiveClaims ProfessionalsLegalLiabilityOntarioPersonal AutoRisk Managers

Why this client wants to take insurer to Supreme Court over family protection endorsement

September 25, 2020 by Greg Meckbach

A motor vehicle personal injury lawsuit, involving Ontario’s family protection endorsement and multiple defendants when alcohol is involved, could be headed to the Supreme Court of Canada. A key question before the top court — if it decides to hear

News AdjustersAlbertaCatastrophesClaimsClaims Canada ArchiveClaims ProfessionalsLicensingPersonal HomeSupply Chain

Industry needs ‘to find a solution’ to this claims adjusting problem

September 9, 2020 by Greg Meckbach

Something needs to be done to make it easier to let Canadian claims adjusters work outside their home province in the event of a disaster, speakers suggested on a recent webinar. “It’s generally understood that it’s easier to bring U.S.

News AdjustersCatastrophesClaimsClaims Canada ArchiveClaims ProfessionalsLicensingLoss ControlLoss TrendsPersonal Home

Adjuster training: How the industry can up its game

August 31, 2020 by Greg Meckbach

Canada’s property and casualty insurance industry needs to cross-train more claims adjusters if it wants to have enough property adjusters to be available in the event of a catastrophe, industry experts said last week. “Cross-training is important because it is

News AdjustersClaimsClaims TechnologyInsurersOperations

Where this industry veteran landed soon after announcing retirement

August 31, 2020 by Jason Contant

One week after retiring as president and chief operating officer of Pembridge and Pafco insurance companies, 40-year industry veteran J.R. (Bob) Tisdale has joined the board of the independent adjusting firm CRU Group. Gary Winston, founder and chair of the

News AdjustersAlbertaCatastrophesClaimsClaims Canada ArchiveClaims ProfessionalsLicensingLoss TrendsOperationsPersonal HomeProperty

Adjusting Calgary’s hailstorm: The rationale for bringing in U.S. Cat adjusters

August 28, 2020 by Greg Meckbach

During the hail storm this past June that damaged tens of thousands of Alberta homes, adjusting firm CRU Group struggled to find enough qualified independent catastrophe adjusters in Canada, and wound up resorting to bringing in people from the United

News AdjustersCatastrophesClaimsClaims ProfessionalsInsurersOpinionProperty

CU webinar: Claims experts discuss how to adjust increasing number of NatCats

August 25, 2020 by David Gambrill

In an era when $1-billion claims events have become commonplace, Canadian claims executives are turning their minds to how to adjust natural disasters that follow closely upon the heels of one another. Canadian Underwriter will be bringing the discussion to