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How the pandemic changed adjusting for the long haul

July 10, 2023 by Philip Porado

COVID-19 restrictions led adjusters to shift claims work to desktop teams. The change was driven by client reluctance to meet in-person and employees’ desire to reduce site work until the risks were better understood. But those changes can make some

Tornado-damaged home near Carstairs, Alta.
News AdjustersAlbertaClaimsClaims Canada ArchiveClaims ProfessionalsEnvironmentalPersonal AutoPersonal Home

Will powerful Alberta tornado be declared a Cat? 

July 7, 2023 by Jason Contant

A powerful Canada Day tornado that swept through a section of rural Alberta likely won’t result in much insured damage despite strong winds that reached an estimated 275 km/h.  The EF4 tornado tore through an area south of Didsbury, Alta.

Smaller accidents are increasingly likely to lead to cars being totalled out.
News AdjustersClaimsInsurersLoss ControlLoss TrendsPersonal Auto

Why auto insurers are more likely to declare cars totalled

July 7, 2023 by Philip Porado

Is that car worth repairing? Given ongoing supply chain disruption and high inflation rates, the answer for insurers may increasingly be ‘no.’ “We see significant increases in rental costs,” said Kumar Siva, senior vice president for third party administration services

woman wearing a paper bag with questions mark
News AdjustersClaimsClaims ProfessionalsCommercialInsurersLegalMGAs

Court result suggests confusion about MGAs and insurers

June 23, 2023 by David Gambrill

Managing general agent (MGA) Can-Sure Underwriting failed to quash a motion to correct a misnomer in a flood damage claim, arguing the claimant incorrectly identified the MGA as an insurer. Ontario’s Superior Court also rejected Can-Sure’s argument that the claimant,

A worker crosses past damage from a wildfire in Hammond's Plains, N.S., during a media tour, Tuesday, June 6, 2023. THE CANADIAN PRESS/POOL, Tim Krochak
News AdjustersAlbertaB.C.BrokersCatastrophesClaimsCommercialEmerging RisksEnvironmentalInsurersPersonal HomeProperty

Here’s what adjuster capacity is like for Canada’s wildfires

June 12, 2023 by Alyssa DiSabatino

Firefighters and other first responders have been stretched thin while battling an unprecedented wildfire season in Canada, and such may be the case for claims adjuster capacity as well. Across the industry, it’s a mixed bag of how quickly adjusters

Smoke rises from wildfires in the Halifax area
News AdjustersAlbertaClaimsClaims Canada ArchiveClaims ProfessionalsEnvironmentalNova ScotiaNWTPersonal Home

Will this be the worst wildfire season Canada has ever seen?

June 6, 2023 by Mia Rabson - THE CANADIAN PRESS

OTTAWA – This is on track to be the worst fire season Canada has ever seen and the risk of wildfires will remain well above average in most of the country throughout the summer, the federal government warned Monday. At

Smoke rises from wildfires in the Halifax area
News AdjustersClaimsClaims Canada ArchiveClaims ProfessionalsEnvironmentalInsurersNova ScotiaPersonal Home

What it’s like on the scene of the Nova Scotia wildfires

June 1, 2023 by Jason Contant

Two large wildfires burning in Halifax and Shelburne counties in Nova Scotia remain out of control, even as fire and additional living expenses (ALE) claims start to trickle in for insurers and adjusters. Some adjusters aren’t able to access the

Forest fire burning in Nova Scotia
News AdjustersCatastrophesClaimsClaims Canada ArchiveClaims ProfessionalsEnvironmentalNova ScotiaPersonal Home

What makes the Halifax wildfire so unique

May 29, 2023 by Jason Contant

Nova Scotia is no stranger to wildfire, but the out-of-control blaze burning in suburban Halifax is unique in its aggressiveness, Glenn McGillivray, managing director of the Institute for Catastrophic Loss Reduction told Canadian Underwriter Monday.  As of Monday afternoon, an

Damaged property from recent wildfires is shown in Drayton Valley, Alta.
News AdjustersAlbertaB.C.BrokersCatastrophesClaimsInsurersNWTSaskatchewan

Losses adjusters don’t want to see from Alberta wildfires

May 24, 2023 by Alyssa DiSabatino

With wildfires raging on across Alberta and the west, adjusters are hoping the fires stay remote and spare populous areas from catastrophic losses. “We are seeing some claims and anticipate seeing many more as dangerous conditions persist,” Patricia (P.J.) Davis,

A structure destroyed by a wildfire in Drayton Valley, Alta.
News AdjustersAlbertaB.C.ClaimsClaims Canada ArchiveEnvironmentalPersonal HomeSaskatchewan

Some residents return home two weeks after Alberta wildfire evacuation

May 18, 2023 by Kelly Geraldine Malone and Angela Amato - THE CANADIAN PRESS

The mayor of a west-central Alberta town said it was emotional to return home nearly two weeks after an out-of-control wildfire forced residents to flee, but thousands elsewhere remain on edge as scores of fires continue to rage across much

Ambulance toy wooden block and alarm clock on blue background. Emergency healthcare medical concept.
News AdjustersClaimsInsurersLegalNova ScotiaPersonal Auto

Why this auto claim can proceed 2 years after the limit expired

May 9, 2023 by David Gambrill

Nova Scotia’s Supreme Court recently allowed an auto liability claim to proceed four years after the collision happened, and two years after the time limit for making a claim had expired. The delay was based mainly on the claimants’ lawyer

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New P&C industry organization launches to support mental health

May 2, 2023 by David Gambrill

Friends in the Industry Healing Together (FIHT) — a new industry not-for-profit organization dedicated to bridging the gap between people and mental health services — is looking for friends within Canada’s property and casualty insurance industry. “I think there’s a