In part 2, participants will discuss telephone etiquette, and explore what makes a successful sales presentation. Using the DISC profiles learned in Part 1, participants will also discuss effective ways to deal with objections as well as successful closing techniques and ways to follow up after a sale.
This webinar series is highly recommended for new brokers in both Commercial and Personal Lines.
Taking both parts is NOT mandatory
2 Personal Skills Hours (pending)
Facilitated by Melanie Needham FCIP, CRM – President MRD Training & Consulting Inc.