Canadian Underwriter


IISA – Managing Professional Conversations

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by Insurance Institute of Southern Alberta
June 08, 2023

As an Insurance Professional, communication is a significant part of the job. There are many meetings, phone calls, and conversations. In this session we look at the basics of effective communications. We learn how to plan for important professional conversations and meetings, how to manage them to get the outcomes we need, and how to tactfully end them. Increase your confidence in Professional Communications and increase the results that you get.

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