CICMA ONTARIO CHAPTER GENERAL MEETING, MARCH 6, 2013

The Canadian Insurance Claims Managers’ Association (CICMA) Ontario chapter held its general meeting Mar. 6 at the Ontario Bar Association conference centre in Toronto. Ron Bouwmeister, vice-president of Lindsay based Farmers Mutual Insurance Company and a former CICMA Ontario chapter president, was presented with the CICMA Award of Merit in recognition of outstanding and valued service to the association. After the formal portion of the meeting, four speakers talked about the use of computer software to detect fraud in auto claims. They were: Karin Ots, senior vice president of regulatory and government relations, claims and customer service operations at Aviva Canada; Elizabeth Kepes, section manager for claims and investigations at Desjardins General Insurance Group; Steve Turner, national manager for RSA Canada’s special investigations unit; and Neil Ringwood, vice president of consulting at computer service firm CGI Group Inc. The CICMA Ontario chapter holds four meetings per year.