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Yes, brokers and consumers do define value differently
October 31, 2022 by Alyssa DiSabatinoPersonalized service is what consumers across Ontario most value in their relationships with P&C brokers, with broker expertise coming in second, found a market research expert speaking at the recent Insurance Brokers Association of Ontario (IBAO) Convention. On the other…
City of Ottawa awaits answers on derecho storm compensation
October 31, 2022 by Cindy Tran - THE CANADIAN PRESSOTTAWA – More than five months after a powerful storm damaged property and left people without power for days, the City of Ottawa has yet to be reimbursed by the provincial government for its recovery costs. The derecho, a line…
Selling your brokerage? Don’t forget to tell your clients
October 31, 2022 by Michael CareyImagine you’re a client who calls your broker to talk about renewing a policy, only to find they’ve sold the business and moved to Florida. It’s hardly an elegant retirement notification. A client would much rather be told about the…
New storm approaches B.C. as province cleans up after first powerful fall tempest
October 28, 2022 by The Canadian PressVANCOUVER – BC Hydro says electricity has been restored to most of its more than 100,000 customers blacked out during the first powerful storm of British Columbia’s late-arriving fall, but forecasters warn more foul weather is on the way. The…
P&C insurers call for a real estate climate risk score
October 26, 2022 by David GambrillCanadian P&C insurers are banding with Canada Mortgage and Housing Corporation (CMHC) to push for the disclosure of a real estate “climate score,” indicating the likelihood of a building or property being damaged during a natural catastrophe. Insurance Bureau of…
Communication around claims must be top priority: CEOs
October 24, 2022 by David GambrillSupply chain pressures and labour shortages mean Canada’s P&C industry and its suppliers need to focus on communications around claims service to maintain consumer trust and high service levels, insurance executives told a broker conference last week. Matthew Turack, group…
Amazon U.K. is selling insurance. Should Canadian brokers be worried?
October 21, 2022 by David GambrillAmazon in the U.K. has launched a new online store to sell home insurance, prompting Canadian insurance company and broker executives to ask: ‘Could it happen here?’ “In my view, it’s a turning point,” Intact Insurance CEO Louis Gagnon commented…
Opinion: How to end subscription policy bottlenecks
October 21, 2022 by Douglas MorrowWhile the worst of the hard market in Canada is gradually drifting behind us and COVID-19 is taking something of a holiday, not all is rosy, especially for commercial lines business. Brokers worked tirelessly over the past several years to…
What your snowbird clients need to know before they fly south
October 20, 2022 by Alyssa DiSabatinoSnowbirds flying south for the winter should heed that they need a policy that differs from a traditional travel policy, one expert says. They also must inform their broker that they’ll be on an extended trip, so they can update…
Fiona officially the costliest extreme weather event in Atlantic Canada
October 19, 2022 by Jason ContantHurricane Fiona is the costliest extreme weather event ever recorded in Atlantic Canada, at $660 million in insured damage, according to preliminary estimates from Catastrophe Indices and Quantification Inc. (CatIQ). The long-lived and powerful storm on Sept. 24 is also…
Why Lloyd’s has to defend a progressive property damage case
October 17, 2022 by David GambrillLloyd’s of London has a duty to defend the City of Timmins in a negligence lawsuit, in which homeowners are suing the city for failing to prevent progressive land erosion that led to an order to remove, relocate or demolish…
Why benefits, retirement and wealth planning are now P&C profit centres
October 14, 2022 by Philip PoradoRecent merger deals announced by Canadian commercial P&C brokerages increasingly feature acquisitions of wealth management and employee benefits firms, and this is no accident, brokers tell Canadian Underwriter. This subset of M&A is about P&C brokerages becoming a type of…