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P&C industry must better engage those who are “kicking the tires” on a purchase: exec

May 18, 2021 by David Gambrill

Digital has made it easier for Canada’s property and casualty insurance industry to serve customers who wish to purchase a fairly straightforward insurance product, but more emphasis needs to be placed on converting customers who are kicking the tires on

News BrokersTrendingTrusted Advisor

The Number 1 challenge facing Canada’s broker channel

May 11, 2021 by David Gambrill

Out of all the challenges facing the broker channel right now, the hard market is the biggest one of them of all, according Canadian Underwriter‘s 2021 National Broker Survey. Seventy-four per cent of Canadian P&C insurance brokers who responded to

News BrokersInsurersOperationsTrendingTrusted Advisor

Broker strategies for making it through the hard market

May 11, 2021 by David Gambrill

Brokers are currently caught between a pandemic and a hard market, with several insurers predicting that Canada’s hard market cycle in property and casualty insurance will last at least one or two more years beyond the end of the pandemic.

News BrokersCommercialCommercial AutoInsurersPersonal AutoPersonal HomeTrendingTrusted Advisor

In the hard market, are you selling on price or coverage?

May 11, 2021 by David Gambrill

Price point and carrier capacity have become increasingly important factors for brokers in recommending insurance coverage to their clients over the past year, according to Canadian Underwriter’s 2021 National Broker Survey. Canadian Underwriter asked 234 Canadian P&C insurance brokers across

News BrokersCommercialMGAsTechnologyTrusted Advisor

The ‘perfect way’ for insurers to put capital back into the marketplace

May 10, 2021 by Greg Meckbach

The hard market in commercial lines has caused some managing general agents to lose some products, yet more insurance is still being placed through MGAs, panelists told brokers listening to a recent webinar. “I think it’s a perfect way for

News BrokersClaimsCyberEmerging RisksInsurersPersonal AutoPersonal HomeTrusted Advisor

How brokers can help personal cyber go mainstream

February 16, 2021 by Adam Malik

Although it will take some time, selling personal cyber insurance will come as naturally to brokers as selling home and auto insurance to customers, an expert predicts. Until that happens, however, it’s up to brokers to make sure that personal

News BrokersClaimsCommercialCyberInsurersTechnologyTrusted Advisor

Why you shouldn’t treat cyber policies like auto or property policies

January 14, 2021 by Adam Malik

Many brokers and insurers are treating cyber coverage the same way they would a generic home, auto or CGL cover, a cyber expert warns, and this is not only eroding the trust of clients, but also putting them at risk.

News BrokersInsurersLicensingManitobaPersonal AutoTrusted Advisor

Brokers negotiate major role in this province’s digital auto insurance distribution

January 14, 2021 by Greg Meckbach

Manitoba’s brokers will provide input on designing a system for online auto insurance in the province and will be involved in every digital transaction, says the provincial broker association. A recently-signed, five-year agreement between Manitoba Public Insurance (MPI) and the

News BrokersManagementOperationsTrusted Advisor

Executive Outlook 2021: Dave Partington, Gallagher

December 28, 2020 by Adam Malik

Dave Partington, CEO, Gallagher Global Brokerage – Canada The biggest change and differentiator will be how brokers access and use data. For example, the ability to benchmark coverages, limits and rates against peer groups will help our clients make better

News BrokersManagementOperationsTrusted Advisor

Executive Outlook 2021: Sarah Robson, Marsh

December 28, 2020 by Adam Malik

Sarah Robson, President, CEO, Marsh Canada Limited It has been a memorable year for all of us as 2020 has been particularly eventful for those of us in the insurance industry. We’re used to dealing with floods, fires, storms, and

News BrokersManagementOperationsTrusted Advisor

Executive Outlook 2021: Tina Osen, Hub

December 23, 2020 by Adam Malik

Tina Osen, President, Hub International Canada Consumer behaviours are changing. We demonstrated to our customers how important it was to have good information, in real-time, and they value our knowledge. Our clients recognize that the advice we bring is important,

News BrokersManagementOperationsTrusted Advisor

Executive Outlook 2021: Kenny Nicholls, Western Financial Group

December 23, 2020 by Adam Malik

Kenny Nicholls, President, CEO, Western Financial Group Brokers have always had a unique position in the insurance industry. Adaptability has been a crucial part of the broker model and we have seen particular evidence of that this year. Our traditional