Topic Trusted Advisor
P&C industry must better engage those who are “kicking the tires” on a purchase: exec
May 18, 2021 by David GambrillDigital has made it easier for Canada’s property and casualty insurance industry to serve customers who wish to purchase a fairly straightforward insurance product, but more emphasis needs to be placed on converting customers who are kicking the tires on…
The Number 1 challenge facing Canada’s broker channel
May 11, 2021 by David GambrillOut of all the challenges facing the broker channel right now, the hard market is the biggest one of them of all, according Canadian Underwriter‘s 2021 National Broker Survey. Seventy-four per cent of Canadian P&C insurance brokers who responded to…
Broker strategies for making it through the hard market
May 11, 2021 by David GambrillBrokers are currently caught between a pandemic and a hard market, with several insurers predicting that Canada’s hard market cycle in property and casualty insurance will last at least one or two more years beyond the end of the pandemic.…
In the hard market, are you selling on price or coverage?
May 11, 2021 by David GambrillPrice point and carrier capacity have become increasingly important factors for brokers in recommending insurance coverage to their clients over the past year, according to Canadian Underwriter’s 2021 National Broker Survey. Canadian Underwriter asked 234 Canadian P&C insurance brokers across…
The ‘perfect way’ for insurers to put capital back into the marketplace
May 10, 2021 by Greg MeckbachThe hard market in commercial lines has caused some managing general agents to lose some products, yet more insurance is still being placed through MGAs, panelists told brokers listening to a recent webinar. “I think it’s a perfect way for…
How brokers can help personal cyber go mainstream
February 16, 2021 by Adam MalikAlthough it will take some time, selling personal cyber insurance will come as naturally to brokers as selling home and auto insurance to customers, an expert predicts. Until that happens, however, it’s up to brokers to make sure that personal…
Why you shouldn’t treat cyber policies like auto or property policies
January 14, 2021 by Adam MalikMany brokers and insurers are treating cyber coverage the same way they would a generic home, auto or CGL cover, a cyber expert warns, and this is not only eroding the trust of clients, but also putting them at risk.…
Brokers negotiate major role in this province’s digital auto insurance distribution
January 14, 2021 by Greg MeckbachManitoba’s brokers will provide input on designing a system for online auto insurance in the province and will be involved in every digital transaction, says the provincial broker association. A recently-signed, five-year agreement between Manitoba Public Insurance (MPI) and the…
Executive Outlook 2021: Dave Partington, Gallagher
December 28, 2020 by Adam MalikDave Partington, CEO, Gallagher Global Brokerage – Canada The biggest change and differentiator will be how brokers access and use data. For example, the ability to benchmark coverages, limits and rates against peer groups will help our clients make better…
Executive Outlook 2021: Sarah Robson, Marsh
December 28, 2020 by Adam MalikSarah Robson, President, CEO, Marsh Canada Limited It has been a memorable year for all of us as 2020 has been particularly eventful for those of us in the insurance industry. We’re used to dealing with floods, fires, storms, and…
Executive Outlook 2021: Tina Osen, Hub
December 23, 2020 by Adam MalikTina Osen, President, Hub International Canada Consumer behaviours are changing. We demonstrated to our customers how important it was to have good information, in real-time, and they value our knowledge. Our clients recognize that the advice we bring is important,…
Executive Outlook 2021: Kenny Nicholls, Western Financial Group
December 23, 2020 by Adam MalikKenny Nicholls, President, CEO, Western Financial Group Brokers have always had a unique position in the insurance industry. Adaptability has been a crucial part of the broker model and we have seen particular evidence of that this year. Our traditional…