Canadian Underwriter

ClaimsPro Announces National Sales Team

September 24, 2014   by SCM Insurance Services


On August 25th, 2014, ClaimsPro publicly announced the acquisition of Granite Claims Solutions (GCS). This exciting transaction enables ClaimsPro to build a larger, more diverse company, therefore allowing ClaimsPro to better serve its customers, and offering an unprecedented opportunity for growth. In combining forces with GCS, ClaimsPro now has unmatched talent, scale, and geographic coverage, which will be leveraged to provide all customers with the highest quality of service. The acquisition of GCS further reinforces ClaimsPro’s reputation as industry leaders, and today ClaimsPro is pleased to announce its new National Sales Team.

Effective immediately, Western Canada will be led by Rhonda Palmer, Vice President Sales. Reporting to Ms. Palmer will be James Kozak, Business Development Manager for the BC Region, who will be accountable for all initiatives in British Columbia. Colleen Lavery, Business Development Manager for the Prairie Region, will continue to focus on Alberta and Saskatchewan.

In Ontario, the team will be comprised of Mac Ross, SVP Business Development; Jeff Hughes, SVP Sales, Central Region; Wendy Scott, VP National Sales; Felicia Galata, VP Sales, Central Region; and Tara Morissette, Business Development Manager.

In Quebec, ClaimsPro’s sales team will continue to be led by Jean Lalumiere, VP Business Development, and Christopher Tirrell, Business Development Manager.

Finally, clients in Atlantic Canada will continue to turn to Wayne Guy, who will remain in his current position as Regional Vice President, Atlantic Canada.

Given the importance ClaimsPro places on delivering client value and engagement, this team will report directly to Bob Fitzgerald, President of ClaimsPro. In the coming days, members of the ClaimsPro team will be reaching out to their respective teams to provide updates on their progress regarding the integration. ClaimsPro is committed to being the strongest provider of adjusting services in the country. ClaimsPro’s superior talent, scale, and coverage continues to reflect that commitment as the organization moves forward.

For more information please contact:

  • Bob Fitzgerald
  • President ClaimsPro/IndemniPro Inc.
  • T: 4167774470
  • E:               

  • Bikram Daulay 
  • Vice President of Marketing & Communication 
  • SCM Insurance Services 
  • T: 780-930-5321
  • E:

About ClaimsPro

ClaimsPro is an independent adjusting and claims management company that has been working with Canada’s domestic insurance market for over twenty-five years. With offices in every province throughout the country, ClaimsPro provides its clients with local expertise and the resources of a national company. Please visit to learn more.

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