October 19, 2016 by Mutual Concept Computer Group Inc. (MCCG)
Cobourg, Ontario – Hamilton Township Mutual Insurance Company (HTM) is pleased to confirm their online quoting solution to support their agent and broker partners is now live in production. Through collaborative development with MCCG to develop the Online Quoting Solution (OQS), HTM is providing their agent and broker partners with a complete personal lines quoting solution that will also generate leads with new policyholders. This joint development project has leveraged existing functionality within their Insurance Business Solution (IBS®) implementation, and also utilized HTM’s business knowledge with the web framework developed by MCCG based upon matching consumers’ digital expectations. The elegance and simplicity of the solution ensures ease of use, while linking to the rating & underwriting accuracy warehoused within HTM’s IBS® implementation.
“We believe a satisfying customer experience, for broker and consumer alike, initiates with the ease of obtaining a competitive quote through the web. We are very pleased to be delivering to our broker and agent partners and our policyholders what we believe is the easiest to use quoting solution (www.htminsurance.ca/My-Quote) in the marketplace. On the residential side, the consumer can enter two pieces of information (their name and postal code) and begin obtaining estimates for their insurance needs, with the ability to further fine tune the quote. On the auto side, the consumer has the ability to customize the quote with additional drivers and vehicles to match their exact situation, improving accuracy without giving up speed and ease of use. This will not only drive business to our agent and broker partners to review and finalize the insurance purchase decision, it also provides them with a great solution for their own quoting purposes. At HTM we’re focused on continuing our path towards providing a comprehensive Digital Customer Experience. Next steps will likely be adding additional lines of business, taking the quoting process to a completed policy and providing the ability for the agent, broker or policyholder to access their documents online. We’ll be looking to work with MCCG on these future projects.” stated Alec Harmer, President & CEO of Hamilton Township Mutual.
“We are very pleased with the teamwork and the resulting end product, OQS, which occurred with our client/partner, Hamilton Township Mutual Insurance Company. Their team’s combination of insurance business knowledge, marketing and technical expertise has helped us bring a product to market that is being adopted across our community, and will help our Mutual Insurance client base extend the power of the IBS® solution out to the web in a secure and client centric manner. While this is just the first step, we do believe that supporting the insurance distribution channel through online tools provides maximum value to mutual insurers. Partnering with HTM has enabled us to develop a solution that we be believe can be quickly adopted by our community and is market leading in ease of use.” confirmed Jon Perry, Vice President – Client Relations at MCCG.
About Hamilton Township Mutual Insurance Company
Hamilton Township Mutual Insurance Company, located in Cobourg Ontario, has been committed to providing great service to its policyholders and agent/broker partners since 1898 by committing to a professional and community based approach. HTM is a strong mutual insurance company, devoted to providing their community with security through superior products and caring professional service. Using long range planning coupled with the use of innovative technology; HTM continues to build strong relationships within their own community and the mutual family.
MCCG is an innovative software provider who has a fully integrated insurance back office solution (IBS) successfully implemented in twenty nine Mutual Insurance Companies across Canada. MCCG has a proven track record that can be attributed to a focus on client requirements and product quality. MCCG, established in 1993, is wholly owned by Canadian Mutual Insurance Companies with the mission of providing comprehensive and flexible solutions for its clients. For more information, visit www.mccg.net.
For further information, please contact Jon Perry at 519.432.8553 ext. 304 or email firstname.lastname@example.org