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hybrid work

Hybrid workplace in action
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Employees may dig their heels in on hybrid work

February 22, 2024 Alyssa Di Sabatino

Working five days a week in an insurance office is a thing of the past, industry experts are saying. But P&C industry leaders are still debating whether client experience, workplace culture, and productivity gels with a hybrid work model. “Within

Remote workplace
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5 steps to negotiate a hybrid work schedule

January 19, 2024 by Jason Contant

Given the uptick in return-to-office mandates since the height of the COVID-19 pandemic, it’s important for you to advocate for yourself as an employee who wants hybrid work, but also understand the needs of your employer if you face resistance,

Colleagues discussing new project in hybrid office
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4 ways to make return-to-work a success 

October 3, 2023 by Jason Contant

Trying to figure out how best to get your employees back to the office? Instead of issuing blanket return-to-office policies, managers should co-create ways of working with their teams, said a blog from Harvard Business Review.  Companies continue to struggle

Graphic of key approaching key hole
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How brokers can keep clients’ data secure when working remotely

September 21, 2023 by Alyssa DiSabatino

Brokers may be at risk of unintentionally exposing client data or other proprietary information when they’re not working from the office. But with much of the industry doing hybrid or remote work — and showing reluctance to return to the

Video call; working from home
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4 reasons why remote work is here to stay 

September 7, 2023 by Jason Contant

Executives expect both hybrid and fully remote work to keep increasing over the next five years, a new survey has found.  Many CEOs are publicly gearing up for yet another return-to-office push, but privately they’re expecting hybrid and fully remote

Talent magnet - attracting the best candidates
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Where brokerages stand on increasing compensation to attract talent

June 21, 2023 by Jason Contant

Few Canadian P&C brokerages are looking at increasing compensation to attract and retain talent, even as they continue to try to distinguish themselves from their competition, a new industry report found. Like many industries, insurance has seen a shortage of

Working from home or playing with the dog?
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How hybrid work can increase broker E&O risk

May 31, 2023 David Gambrill

Workplace flexibility, one feature of a hybrid workplace, has proven to be a selling point to attract younger brokers. But the hybrid office makes it difficult to supervise newly recruited brokers to make sure they’re doing things correctly, broker E&O

In an illustration, a woman on the left is in business clothes working at an office desktop. On the right, she is in a hoodie working from a laptop in a home office.
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One size doesn’t fit all: why office time needs to be maximized accordingly

November 2, 2022 by Alyssa DiSabatino

Companies that don’t employ, at the very least, a hybrid work option, can expect an increase in employee turnover.  “And what that means is losing talented employees to other organizations,” said hybrid work expert Hassan Osman at the Insurance Brokers

Sea of hands symbolizing teamwork
News Insurance

Employee engagement: managers need support, too

August 15, 2022 by Jason Contant

Managers are in the best position to help their employees’ social and emotional needs in the hybrid workplace, but managers themselves need more support, too, said a recent blog from Harvard Business Review. In this hybrid work world, it can

Illustration of a boss leaning in to a group of employees.
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Adapting management styles for the post-COVID workplace

April 28, 2022 by Alyssa DiSabatino

Managers must develop different management skills for the post-COVID world, say panellists at the Insurance Institute of Canada’s Pivot with Purpose webinar.  As many organizations begin their transition to a hybrid work model, companies have a responsibility to adapt their

News Insurance

Using your personal device for work? Why that matters to cyber insurers

January 10, 2022 by Jason Contant

Insurers need to consider the hybrid workforce and employees using personal devices when reviewing a cyber risk, a managing general agent says. “Multi-factor authentication is critical as… employees access work email and networks remotely, sometimes even through a web application

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How to create effective, engaged workplace teams after the COVID-19 pandemic

June 16, 2021 Matthias Spitzmuller, Associate Professor and Toller Family Fellow of Organizational Behaviour, Queen's University, Ontario

This article was originally published on The Conversation, an independent and nonprofit source of news, analysis and commentary from academic experts. Disclosure information is available on the original site.   Well into the pandemic’s second year, we are beginning to