Segment
Brokers
Most U.S. consumers who chose direct insurance option later returned to independent agents: poll
August 8, 2013 by Canadian UnderwriterValue was cited as the reason that almost 60% of surveyed consumers in the United States who purchased insurance through a direct channel 10 or more years ago reported switching back to an independent agent. A study commissioned by The…
Hub International to be acquired by private equity firm
August 6, 2013 by Canadian UnderwriterGlobal insurance brokerage Hub International Limited has agreed to be acquired by a San Francisco private equity firm for $4.4 billion. Under the terms of the agreement, investment funds managed by Hellman & Friedman will hold a majority interest in…
First notice of loss call sets tone for claims reporting experience
August 1, 2013 by Canadian UnderwriterThe first notice of loss call a customer makes to their insurance provider after a collision or having vehicle damage “sets the tone” for their overall claims experience, notes a new satisfaction survey from J.D. Power. That first phone call…
RSA Canada reports 15% growth in net written premiums for first half of 2013
August 1, 2013 by Canadian UnderwriterRSA Canada has reported a 15% growth in its net written premiums for the first six months of the year to $1.36 billion, versus $1.18 billion in the first half of 2012. “In the first half of the year we’ve…
Half of insurers report difficulty with policy administration systems
August 1, 2013 by Canadian UnderwriterMore than half of commercial insurers responding to a survey they had more than one policy administration computer system in production while 45% of respondents reported it was difficult to integrate other services with their core system. Boston-based Strategy Meets…
Moves and Views
August 1, 2013 by Canadian Underwriter1 RSA Canada announced in July that Julie Pingree [1] is the property and casualty insurer’s new vice president of commercial insurance. Pingree’s mandate will be to grow RSA’s small to medium commercial book profitably, while enhancing the company’s broker…
Intact Q2 net income down after Alberta floods
July 31, 2013 by Canadian UnderwriterIntact Financial Corp. has reported a net operating income for the second quarter of the year of $123 million, down by $57 million over the comparable quarter of 2012. That decrease reflects a pre-tax loss of $143 million net of…
Rethinking the Retrofit
July 31, 2013 Jason GuihanWho pays for damages caused by ill-conceived home/building energy retrofits?
Contending with Chronic Pain
July 31, 2013 Dr. Jason MazzarellaSurveys find two-thirds of professionals find pain is not well managed, and insurance companies face challenges when trying to quickly resolve motor vehicle accident claims involving complaints of chronic pain.
Alberta gets 5% increase for mandatory auto insurance
July 31, 2013 byAlberta’s Automobile Insurance Rate Board will allow premium levels for mandatory auto insurance to increase by up to 5%, effective Nov. 1, it announced in late July. Insurance companies have the option to implement all or part of that increase…
First notice of loss sets tone for claims experience
July 31, 2013 byThe first notice of loss call a customer makes to their insurance provider after a collision or having vehicle damage “sets the tone” for their overall claims experience, notes a new satisfaction survey from J.D. Power. That first phone call…
Itech appoints new emergency response project manager
July 31, 2013 byItech Environmental Services is pleased to officially welcome Chris Andrews as Project Manager for Emergency Response and Industrial Services. Chris is a well-established hazardous materials specialist and business development professional. He brings 14 years of extensive experience in emergency response…