For the past 20 years, I have had the pleasure of both developing and participating in a unique training school. The course is a six-day program that is cosponsored by the U.S. Bureau of Alcohol, Tobacco, Firearms & Explosives (ATF)…
A number of changes to the Insurance Act and related regulations in Alberta coming into effect July 2012, which will impact the handling of claims. Some of these changes are: changes to the limitation periods, notice of retainer by plaintiff’s…
The Ontario Court of Appeal was particularly busy this past year, while the Supreme Court of Canada rested a little in the wake of Progressive Homes v. Lombard in late 2010. Without further adieu, here are the insurance coverage cases…
Seven habits of highly successful claims handlers
Slips and falls are not trivial matters. With large claim values for fall injuries, insurers need to know the risks they face from exposure to liability. However, with differing standards for slip testing and instruments, it can be difficult to…
Media coverage on the high cost of fraudulent claims to insurers and insureds alike has been extensive. But the fight against fraud is also costly, and more so if punitive damages are awarded as a result of mistakes in the…
Responding to Psychological Injury Claims
Carol Messervey, representing the Canadian Independent Adjusters Association’s Nova Scotia region, presents Lindsay Mackenzie of The Economical Insurance Group with the award for best results in Essentials of Loss Adjusting. ———- Sean M. Douglas has been appointed as the new…
The Insurance Brokers Association of Ontario (IBAO) has launched a new website tool, MyInsuraceShopper Know Your Stuff-Home Inventory, a free online home inventory software for consumers. The application was designed to help consumers create and update their home inventory easily…
The Organization of Real Time Brokers Implementing Technology (ORBiT) has appointed John Foreman as interim executive director. ORBiT Canada is a national not-for-profit organization of Canadian insurance brokers and carriers dedicated to the advancement of real time transactions in the…
The occurrence of “giant” earthquakes is cyclical, not random, and therefore should cause reinsurers and insurers to reconsider their strategies for underwriting and pricing this risk, an EQECAT report suggests. Kate Stillwell authored EQECAT Inc.’s recent report Global Clustering of…
Brokers can use the insights they gain from researching and insuring their own cyber risks to explain cyber liability coverage to their customers, says Melissa Snyder, president of the Insurance Brokers Association of Waterloo Region (IBAWR).Snyder discussed cyber liability risk…