Piecing It Together
June 1, 2005 Bill Robertson, vice president of The Glass PartnershipA steady decline in physical damage claims over the past five years has forced suppliers like the auto glass industry to reexamine how they can add value to the insurance process. Today, the most responsive firms are emphasizing end-to-end claims management services, quick turnaround and guaranteed quality.
Views (May 01, 2005)
May 1, 2005 by Canadian UnderwriterThe CIP Society shared its vision for the future of the insurance industry, hosting its first annual Symposium – “Emerging Issues in Insurance” April 26 at the Toronto Board of Trade. The line up for this full day symposium included:…
Staying on the Road
May 1, 2005 William Blakeney of Blakeney Henneberry MurphyIn CU’s article “The Politics of Leasing” from the March 2005 issue, Glenn McGillivray dealt with the challenges faced by automobile leasing companies and their insurers in light of recent precedent setting settlements. While the CFLA and others step up…
Mirror, Mirror…
May 1, 2005 Lorenzo D'Alessandro, president of Collision Solutions Network Inc.“Take care of the customer, take care of the customer, take care of the customer” – this was the response of one of my colleagues when I asked him what he does to ensure complete customer satisfaction. The answer is…
What’s new: In brief (April 26, 2005)
April 26, 2005 by Canadian UnderwriterHannover Re saw its insurer financial strength rating upgraded to “A3” from “Baa1” by Moody’s Investor Service on the back of continued strong results. Despite the company’s “aggressive financial profile”, it has shown discipline in underwriting and strong market acceptance…
What’s new: In brief (April 25, 2005)
April 25, 2005 by Canadian UnderwriterRestoration network Disaster Kleenup International (Canada) Ltd. has launched a software pilot program with Symbility Solutions Inc. The pilot is to determine the effectiveness of Symbility’s software in estimating property claims. The 60-day test begins on June 1. “By removing…
What’s new: In brief (April 21, 2005)
April 21, 2005 by Canadian UnderwriterFitch Ratings has revised the outlook on Gen Re parent Berkshire Hathaway to negative, but says General Re’s own rating is stable. The “AAA” rating on Berkshire Hathaway is in doubt based on what the rater calls “key person risk”…
What’s new: In brief (April 14, 2005)
April 14, 2005 by Canadian UnderwriterSaskatchewan Government Insurance (SGI) is increasing the income benefits to those most seriously injured in auto accidents prior to August 2002. The minimum income benefit will be based on the industrial average wage, current at just over $430 per week,…
What’s new: In brief (April 11, 2005)
April 11, 2005 by Canadian UnderwriterFormer AIG chairman and CEO Maurice Greenberg will refuse to testify to an investigation into his level of involvement in certain accounting practices, according to a statement from Greenberg’s lawyer David Boies. Boies says that because they were unable to…
ICBC says fraud program saved $70 million in claims
April 5, 2005 by Canadian UnderwriterB.C.’s public auto insurer says its program to uncover fraudulent claims resulted in $70 million in savings in 2004.The Insurance Corp. of B.C. (ICBC) says these savings include denied claims, money recovered and its estimate of savings generated through fraud…
Views (March 01, 2005)
March 1, 2005 by Canadian UnderwriterThe Insurance Institute of Ontario’s 106th Convocation and Awards Night for CIP and FCIP graduates was held at the John Labatt Theatre of Toronto’s Metro Convention Centre recently, with guest speaker two-time Olympic gold-medalist Catriona LeMay Doan. K&K Insurance Group’s…
What’s new: In brief (February 27, 2005)
February 27, 2005 by Canadian UnderwriterICBC says two Abbotsford residents have pleaded guilty to charges of providing false information to the public auto insurer. Harminder Singh Ghuman was fined $2,000 and Kesar Singh Sidhu was fined $1,500 for filing fraudulent claims following a collision in…