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A row of computer monitor workstations
News ClaimsClaims CanadaInsuranceTechnology

Cybersecurity issue delays in-person classes at Newfoundland’s Memorial University

January 3, 2024 The Canadian Press

ST. JOHN’S, N.L. – A Memorial University campus in western Newfoundland is the latest Canadian post-secondary institution to be grappling with what officials are calling a “cybersecurity incident.” The beginning of most in-person classes for the winter semester at Memorial’s

Damage to homes from a wildfire outside of Halifax.
News CatastrophesClaimsClaims CanadaInsuranceRestoration

Homeowners discuss the high insurance costs of wildfires

January 2, 2024 Michael Tutton - THE CANADIAN PRESS

HALIFAX – Seven months after a wildfire left a charred, 1,000-hectare scar on the western suburbs of Halifax, less visible damage persists in the lives of those who lost their homes to the flames. Lindsay Law said the financial and

The road as seen through the eyes of a drunk driver
News ClaimsClaims CanadaInsuranceMarkets / Coverages

MPI’s Top 5 auto fraud claims of 2023

January 2, 2024 by Jason Contant

A customer who claimed amnesia following an auto collision and another who said their symptoms were so severe they were unable to work were among Manitoba Public Insurance’s (MPI) Top 5 fraud claims of 2023. Every year, it’s estimated auto

Greg Smith, Crawford
News BrokersClaimsInsurance

2024 Executive Outlook |Greg Smith, Crawford & Company

December 27, 2023 Canadian Underwriter Staff

Greg Smith, president of Canadian operations, Crawford & Company Macro industry trends, including the impact of climate on claims frequency, the growing talent gap, and technology integration, will continue to be significant stories in 2024. But fraud is an emerging trend

fortunetelling 2024 with a golden crystal ball in a hand, festive atmosphere for happy new year party or award ceremony or other holiday celebrations, 3d illustration
News BrokersCatastrophesClaimsEarnings / RatingsInsurance

Introducing our 2024 Executive Outlook series

December 19, 2023 by David Gambrill

In the 1942 classic film Casablanca, Ilsa Lund, played by Ingrid Bergman, urges the piano player Sam to play the song “As time goes by.” It’s a favourite tune she shares with the lead man in the film, Rick Blaine,

female hand lighting red candle on christmas tree at christmas eve
News AdjustersClaimsInsuranceRisk

Holly, jolly claims follies

December 18, 2023 by David Gambrill

It wouldn’t be the holiday season without someone trying to ignite their house by attaching burning candles to the Christmas tree. An internet search for “crazy Christmas claims” finds insurance broker websites rife with holiday-related claims in the neighbourhood of

Insurance losses going down the drain
News CatastrophesClaimsInsurance

How insurers can manage losses as NatCat events ramp up

December 18, 2023 Philip Porado

Whatever’s driving increasingly devastating storms over the past decade, one thing is certain — insurers have watched NatCat losses ramp up over the past decade. “It used to be an unusual year where you’d have more than a billion dollars

Bad car crash
News BrokersClaimsInsurance

Do auto clients ask for trouble by hiking deductibles?

December 15, 2023 Philip Porado

During the recent renewal cycle, many personal auto customers opted to increase their deductibles to reduce their annual premiums. Now, those decisions are leading customers who’ve been in accidents to delay pursuing claims because they don’t have enough cash on

Fire, flood, hurricane
News BrokersCatastrophesClaimsInsurance

Can Canada’s P&C industry catch up to NatCats?

December 14, 2023 Philip Porado

In much of Nova Scotia, last summer was hell. The Tantallon wildfire in May and June generated $165 million in insured damage, mostly for personal property, by the time the flames went out July 4. In a normal year, residents

Contractor on ladder with cell phone figuring out hail damage repair costs for customer.
News ClaimsClimate ChangeCommercial LinesInsurance

How restoration firms are growing in Canada

December 14, 2023 by Alyssa DiSabatino

With natural disasters on the rise, restoration firms are responding to the growing need through expansions and acquisitions, according to recent announcements.   Intact subsidiary On Side Restoration has acquired Superior Disaster Services Ltd., in a deal that closed Dec.

Radio and flashlight, symbolizing disaster prevention
News ClaimsClaims CanadaInsurance

Power outages drag on after powerful windstorm sweeps through the Maritimes

December 13, 2023 The Canadian Press

HALIFAX – Tens of thousands of residents across the Maritimes woke up Tuesday without electricity as utility crews scrambled to repair downed power lines after a powerful windstorm roared over the region on Monday. More than 23,000 Nova Scotia Power

Minor car accident
News BrokersClaimsInsurance

How economic woes hike minor accident claims

December 13, 2023 Philip Porado

Current economic conditions have people stressed, and it’s showing up in personal auto claims, said Jesica Ryzynski, a claims specialist with Mitch Insurance. Minor at-fault accidents among insureds are taking place more frequently, she told CU, with many taking place