Canadian Underwriter

Feature Claims CanadaCommercial LinesLegal

Ontario firms launch class action suit against VIA Rail following derailment

March 31, 2012 by

Two Ontario law firms intend to launch a $10-million class action lawsuit against VIA and CN Rail following the Feb. 26, 2012 derailment of a passenger train near Burlington, Ontario. The law firms of Sutts, Strosberg LLP and Falconer Charney…

Feature Claims Canada

The Independent Expert Examination

March 31, 2012 by Dr. David Dos Santos, President of the Canadian Society of Chiropractic Evaluators

Quality Benchmarks for Optimum Claims Management

Feature Claims CanadaLegal

FSCO reserves decision on awarding costs against paralegal pursuing an AB arbitration on behalf of his deceased client

March 31, 2012 by

A Financial Services Commission of Ontario (FSCO) arbitrator in an accident benefits case has reserved a final decision on whether to award costs against a paralegal who brought an application for arbitration on behalf of his client — apparently without…

Feature Claims Canada

Controlling the Cost of Mental Health Claims

March 31, 2012 by Karen Soulliere, business development manager of healthcare, Crawford & Company (Canada) Inc.

Successful return to work planning is key

Feature Claims Canada

Committed to Quality

January 31, 2012 by Laura Kupcis

MGB Claims Consultants Inc., launched only two short years ago, and has made a name for itself by offering responsive, committed and effective claims handling for its clients.

Feature Claims CanadaCommercial LinesLegal

Property Update

January 31, 2012 by Glenn Gibson

For the past 20 years, I have had the pleasure of both developing and participating in a unique training school. The course is a six-day program that is cosponsored by the U.S. Bureau of Alcohol, Tobacco, Firearms & Explosives (ATF)…

Feature Claims CanadaLegal

Alberta Insurance Act Changes

January 31, 2012 by Delores Thorbourne

A number of changes to the Insurance Act and related regulations in Alberta coming into effect July 2012, which will impact the handling of claims. Some of these changes are: changes to the limitation periods, notice of retainer by plaintiff’s…

Feature Claims CanadaCommercial LinesLegal

Top 10 Insurance Decisions from 2011

January 31, 2012 by Christopher Dunn

The Ontario Court of Appeal was particularly busy this past year, while the Supreme Court of Canada rested a little in the wake of Progressive Homes v. Lombard in late 2010. Without further adieu, here are the insurance coverage cases…

Feature Claims Canada

Effective Claims Handling

January 31, 2012 by Ian Gold

Seven habits of highly successful claims handlers

Feature Claims Canada

The Slip Tester

January 31, 2012 by Jason Young and Michelle Livingstone

Slips and falls are not trivial matters. With large claim values for fall injuries, insurers need to know the risks they face from exposure to liability. However, with differing standards for slip testing and instruments, it can be difficult to…

Feature Claims Canada

Fighting Fraud Through Financial Documentation

January 31, 2012 by Michael Sigsworth and Darrell Sherman

Media coverage on the high cost of fraudulent claims to insurers and insureds alike has been extensive. But the fight against fraud is also costly, and more so if punitive damages are awarded as a result of mistakes in the…

Feature Claims Canada

Adjusting for Angst

January 31, 2012 by

Responding to Psychological Injury Claims


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