HCAI On Track For Voluntary Rollout

The Health Claims for Auto Insurance (HCAI) is on track for a voluntary rollout at the end of summer, provided the testing phase meets required outcomes.

Currently, the system is in an extended test cycle which will continue until July. A quality assurance team, whose job is to review the functionality of the remediated system is conducting the testing.

Additionally, the software developer and an independent third party will be validating the number of users the system can support and how fast the system can perform.

Evidence from test activities will be reviewed by Insurance Bureau of Canada (IBC)’s IT oversight committee and shared with other governance bodies, including the Financial Services Commission of Ontario (FSCO).

Public testing will begin in August and will include clinical and administrative staff from health facilities as well as volunteers from the insurance industry.

This testing will provide additional evidence that will be used to decide whether to go forward with the current reintroduction schedule or to proceed with further remediation efforts, IBC notes.

After a voluntary period of six months, the performance of HCAI will be assessed and if the criteria have been met, FSCO will be asked to support reintroduction with a full adoption before the end of 2010.