Canadian Underwriter

The Future of Broker Education

January 24, 2018   by David Gambrill, Editor-in-Chief

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It’s easy to see why Greg Mansfield, manager of the Insurance Brokers Association of B.C. (IBABC)’s education department, received the 2017 Dale Rempel Award for excellence in broker education. For one thing, Mansfield is very experienced at what he does.

He has been IBABC’s education manager for 18 years, more than half the time since IBABC hired its first education coordinator in 1986. During Mansfield’s tenure, he has offered 50% new course content each year, and pioneered the conversion of CAIB courses and exams to online delivery.

Mansfield is also respected by IBABC’s partners in the insurance industry.

Greg Mansfield, manager, Insurance Brokers Association of B.C. (IBABC)’s education department; Recipient, 2017 Dale Rempel Award for excellence

He has worked in partnership with the Insurance Corporation of B.C. (ICBC), the province’s public auto insurer, to develop and deliver seminars to train brokers for major upgrades in ICBC’s systems and policy design. He has also worked with the provincial broker regulator, the Insurance Council of B.C., to develop, among other offerings, the Council Rules course, a mandatory online course that outlines brokers’ privacy and code of conduct requirements.

But perhaps most importantly, Mansfield is a visionary educator and a bit of a techno geek. He has seen the future of broker education, and it is on mobile devices (in the near term), and in virtual reality classrooms sometime over the next decade.

Read the full article in the Digital Edition of the December 2017 Canadian Underwriter.

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