Features
Nuclear Insurance A Systematic Approach
June 1, 2005 Craig HarrisDouble entry, merging of documents and a chronic inability to access information for management reports are familiar obstacles in the insurance policy issuance process. A new solution from the Nuclear Insurance Association of Canada (NIAC) enhances the Microsoft operating environment to create straight-through processing of policies. However, it may also have broader applications for the property and casualty insurance industry as a whole.
Taking Collisions “High Tech”
June 1, 2005 Steve Sanderson, president of Accident Support ServicesWho would have guessed 10 years ago that collision reporting centers (CRCs) – now totaling 15 across Ontario – would become the leaders in post collision customer care? When I recently met with Al Cafik, president of the Canadian Insurance…
Developing Website Strategies
June 1, 2005 Grant Fairley of Strategic SeminarsIn the decade or so since the World-Wide-Web (WWW) became a part of our business environment it has suffered from those who promised it as the instant future as well as those, like CB radios, who predicted it was just another fad. However, for more and more people, a company’s website is now the first “face” they see.
A Matter of Percentages…
June 1, 2005 AxiomWhen I pulled up to my boss Fred Wilson’s house, the street was already filled with cars. This was the day of Fred’s annual “pool-and-barbecue-bash”, when he invited some of his insurance industry friends, associates and customers for an afternoon…
Lindsey Morden 1-Q earnings rebound
June 1, 2005 by Canadian UnderwriterInternational adjusting firm Lindsey Morden (TSX: LM), which operates in Canada as Cunningham Lindsey, saw its earnings rebound for the first quarter of 2005 to $5.2 million versus a loss of $21.1 million reported for the same period a year…
Piecing It Together
June 1, 2005 Bill Robertson, vice president of The Glass PartnershipA steady decline in physical damage claims over the past five years has forced suppliers like the auto glass industry to reexamine how they can add value to the insurance process. Today, the most responsive firms are emphasizing end-to-end claims management services, quick turnaround and guaranteed quality.
Dedicated Sales Approach
June 1, 2005 Rick Bauman, President, Bauman Consulting IncorporatedHow can broker principals get more productivity from their account executives (AEs)? Give them back their creative energy and let them polish their networking skills. However, their lack of discipline must also be turned into advantage through a “business development…
Winds of Change…
June 1, 2005 Sean van ZylNot unlike the admitted defeat of Britain’s imperialistic ambitions as witnessed by the “winds of change” speech made by that country’s prime minister Harold Macmillan in 1960, the property and casualty insurance industry appears to be facing its own epic…
Co-operators posts modest 1-Q earnings growth
June 1, 2005 by Canadian UnderwriterMutual insurer, Co-operators General Insurance Co. (TSX: CCS.PR.A), lifted net earnings for the first quarter of this year by 6% to $36.5 million compared with the $34.4 million reported for the same period in 2004. The latest quarterly result equates…
Northbridge 1-Q earnings fueled by investment gains
June 1, 2005 by Canadian UnderwriterNorthbridge Financial Corp. (TSX: NB), the holding company for the Fairfax group’s Canadian insurance operations, lifted net earnings for the first quarter of this year by 76.5% to $56.8 million compared with the $32.2 million reported for the same period…
Fairfax 1-Q earnings impacted by market softening
June 1, 2005 by Canadian UnderwriterInsurance giant Fairfax Financial Holdings Ltd. (TSX: FFH) saw net income dip for the first quarter of 2005 to US$35.2 million (US$2.03 a share) versus the US$39.0 million (US$2.63 a share) reported for the same period last year. The company’s…
ING posts strong 1-Q performance (June 01, 2005)
June 1, 2005 by Canadian UnderwriterING Canada Inc. (TSX: IIC.LV) notched up a return on equity of 28.9% for the first quarter of this year with net income soaring by 38% to $158.5 million compared with the $115.1 million disclosed for the same period in…