Canadian Underwriter

Topic Commercial

Futuristic Technology Concept: Autonomous Semi Truck with Cargo Trailer Drives at Night on the Road with Sensors Scanning Surrounding. Special Effects of Self Driving Truck Digitalizing Freeway
News CommercialCommercial AutoCyberEmerging RisksInsurersLegalLiabilityTechnology

Autonomous truck insurance questions remain

March 3, 2023 by James Menzies, Editor, Today's Trucking

A panel discussion at the Technology & Maintenance Council’s spring meeting revealed some things won’t change when it comes to insuring autonomously driven trucks. Others will. And there’s still a lot of unknowns. Some of the liability for crashes will

Claims adjuster using a tablet on site at a restoration project
News AdjustersB.C.ClaimsClaims ProfessionalsClaims TechnologyCommercialInsurersManagementOperationsPersonal HomeProperty

How this tech is speeding up the property restoration claims process

March 2, 2023 by Alyssa DiSabatino

One B.C-based startup is mobilizing the often tedious property restoration management process for adjusters and contractors through a smartphone app. RocketPlan founder and CEO Joe Tolzmann experienced the inefficiency of the restoration claims process first-hand during his time in the

Fraud prevention concept
News ClaimsCommercialEmerging RisksLoss ControlTechnology

How your commercial clients are faring with fraud prevention

March 2, 2023 by Jason Contant

Three-quarters of small and medium-sized enterprises (SME) in Canada experienced fraud within the past year, even though nearly nine in 10 reported having a fraud prevention and response program in place, according to a new survey from KPMG in Canada.

Indigo refuses to pay ransom following cyberattack
News Business InterruptionCommercialCyberTechnology

Indigo refuses to pay ransom, warns stolen employee data may be posted to dark web

March 2, 2023 by Brett Bundale - THE CANADIAN PRESS

Canada’s biggest bookstore chain has warned employees that data stolen in a cyberattack may be posted on the so-called dark web after it refused to pay a ransom demand, Indigo Books & Music Inc. said Thursday. The retailer’s network was

A gavel rests in a patch of grass. ESG legal action.
News BrokersClaimsCommercialEmerging RisksInsurersLegalLiability

Why your commercial clients may be at risk of ESG legal action

March 1, 2023 by Alyssa DiSabatino

Canadian law firms are preparing for an uptick in environmental, social, and governance (ESG)-related legal cases, based on the rise of such cases in the U.S., a litigator tells Canadian Underwriter. ESG lawsuits occur when a company is taken to

Oil pumpjack in Alberta
News AlbertaClaimsCommercialEnvironmentalInsurersLiability

Oil well cleanup program listed as ‘key objective’ in Alberta’s pre-election budget

March 1, 2023 by Bob Weber - THE CANADIAN PRESS

EDMONTON – Alberta Premier Danielle Smith’s last budget before an expected spring election gives strong support to a proposed tax break for energy companies to fulfill their legal cleanup duties but doesn’t tell voters how much would be spent on

Woman looking out over the lake into the sunset in the horizon
News BrokersCommercialCommercial AutoInsurersPersonal AutoPersonal HomeTechnology

What brokers can anticipate from Gore Mutual in 2023

February 28, 2023 by David Gambrill

Having completed the foundational pieces of its Next Horizon business strategy, Gore Mutual Insurance company expects to be able to operate at a combined ratio in the range of 95% to 97% going forward into 2023 and beyond, the company’s

Robot assistant for a digital insurance brokerage
News BrokersCommercialCommercial AutoConstructionCyberPersonal AutoPersonal HomeTechnology

How to digitize traditional brokerages without breaking the bank

February 28, 2023 by Alyssa DiSabatino

Many brokerages adopted technology sooner than planned because of the pandemic. And now acceptance of remote work is pushing brokerages to accelerate — or in some cases, start implementing — digital strategies. It’s easy to make a case for digitizing

Man hands using tablet in a supply chain warehouse
News Business InterruptionClaimsCommercialCommercial AutoEmerging RisksInsurersLoss Trends

Do clients have a better handle on supply chain risk?

February 28, 2023 by Alyssa DiSabatino

Many businesses are still recovering from supply chain disruptions that shocked them during the height of the pandemic, and 80% of firms said a lack of insurance solutions is among the greatest challenges to addressing their risks, according to a

Woman in an airport checking out flight cancellations on the board
News ClaimsCommercialInsurersLegalLiability

Court approves insurer’s settlement over COVID flight cancellations

February 23, 2023 by David Gambrill

Ontario’s Superior Court has approved a $4.8-million settlement in a class action lawsuit related to the denial of travel insurance claims by TD Home and Auto Insurance for cancelled flights during the first months of the COVID-19 pandemic. During that

Robot sorting documents to represent AI helping insurance adjusters manage claims
News AdjustersBrokersClaimsClaims ProfessionalsClaims TechnologyCommercialHRLiabilityLoss ControlLoss TrendsPersonal AutoPersonal HomePropertyRisk ManagersTechnology

How automation’s shifting on-site claims work to bigger losses

February 23, 2023 by Philip Porado

COVID-19 accelerated development of process efficiencies for insurance adjusters. Pre-pandemic, data-gathering and communications systems began shifting many claims to desk teams, creating efficiencies for adjusters by reserving site visits for complex cases. “What COVID did was expedite some of that

Pump jack in Saskatchewan
News AlbertaClaimsCommercialEmerging RisksEnvironmentalLoss ControlLoss TrendsSaskatchewan

Alberta, Saskatchewan methane emissions almost 4 times more than reported: research  

February 21, 2023 by Jason Contant

New research using advanced technology suggests heavy oil facilities in Alberta and Saskatchewan are releasing almost four times the amount of a powerful greenhouse gas than they report to government.   The research, published in the journal Environmental Science and Technology,