Canadian Underwriter

Topic Commercial

Woman in an airport checking out flight cancellations on the board
News ClaimsCommercialInsurersLegalLiability

Court approves insurer’s settlement over COVID flight cancellations

February 23, 2023 by David Gambrill

Ontario’s Superior Court has approved a $4.8-million settlement in a class action lawsuit related to the denial of travel insurance claims by TD Home and Auto Insurance for cancelled flights during the first months of the COVID-19 pandemic. During that

Robot sorting documents to represent AI helping insurance adjusters manage claims
News AdjustersBrokersClaimsClaims ProfessionalsClaims TechnologyCommercialHRLiabilityLoss ControlLoss TrendsPersonal AutoPersonal HomePropertyRisk ManagersTechnology

How automation’s shifting on-site claims work to bigger losses

February 23, 2023 by Philip Porado

COVID-19 accelerated development of process efficiencies for insurance adjusters. Pre-pandemic, data-gathering and communications systems began shifting many claims to desk teams, creating efficiencies for adjusters by reserving site visits for complex cases. “What COVID did was expedite some of that

Pump jack in Saskatchewan
News AlbertaClaimsCommercialEmerging RisksEnvironmentalLoss ControlLoss TrendsSaskatchewan

Alberta, Saskatchewan methane emissions almost 4 times more than reported: research  

February 21, 2023 by Jason Contant

New research using advanced technology suggests heavy oil facilities in Alberta and Saskatchewan are releasing almost four times the amount of a powerful greenhouse gas than they report to government.   The research, published in the journal Environmental Science and Technology,

Padlock symbol in circular light bubble
News ClaimsCommercialCyberInsurersLoss TrendsTechnology

Why 2022 was a good year for cyber insurers

February 21, 2023 by Jason Contant

Controls and underwriting actions that cyber insurers took over the course of 2020 and 2021 started paying off last year, a cybersecurity expert told Canadian Underwriter recently.  “I think the cyber insurance industry in general had a much better year

Police barricades around Parliament Hill in Ottawa after the Freedom Convoy protestors were cleared
News BrokersCommercialCommercial AutoInsurersLegalPersonal Auto

No one’s auto insurance was suspended under the Emergencies Act: Inquiry Report

February 21, 2023 by David Gambrill

Police chose not to apply federal Emergencies Act measures to suspend the auto insurance policies of any Freedom Convoy protest participants last year, according to the Report of the Public Inquiry into the 2022 Public Order Emergency. “The duty to

Network computer security concept
News BrokersClaimsCommercialCyberInsurersTechnology

Why one cyber expert believes cyber insurance is in a good place right now

February 16, 2023 by Jason Contant

The cyber insurance market has never been in a more stable and positive position going into 2023, largely because of the learning experiences over the last two to three years, one cyber expert told Canadian Underwriter in an interview Wednesday.

Bear backing off the bull to represent a volatile stock market
News BrokersClaimsCommercialEmerging RisksInsurersLegalLoss Control

Will volatile stock markets spark claims against asset managers?

February 15, 2023 by Philip Porado

So far, wobbly stock markets aren’t sparking higher claims activity for asset managers’ liability coverages. But the kinds of investor claims that lead to complaints against money managers often lag the equity markets’ overall performance, noted Reid Irwin, practice leader

Joining a puzzle on a blue background; M&A concept
News BrokersCommercialCommercial AutoPersonal AutoPersonal HomePropertyQuebecSaskatchewan

Westland acquires brokerages in two provinces

February 15, 2023 by Jason Contant

Westland Insurance continues its expansion across Canada with acquisition of Quebec-based Niche Assurance Inc. and Saskatchewan-based Heritage Insurance, effective Feb. 1. The latest acquisitions come a month after industry veteran Doug Morrow joined Westland as its new vice president of

Five small wooden toy block houses are surrounded by murky brown water in a flood plain, up to their windows.
News B.C.BrokersCatastrophesClaimsCommercialEnvironmentalInsurersPersonal HomeProperty

Is there a better coverage solution for flood plain residents?

February 14, 2023 by Alyssa DiSabatino

When insurers recommend consumers pack up and move from their flood-prone homes, it’s easier said than done. That’s why the industry needs to come up with better resilience solutions and more efficient claims response to protect the customers most impacted

Oil drills in a row on the left and right, in the foreground of a sunset.
News CommercialEmerging RisksEnvironmentalInsurersManagementRisk ManagersTrending

Has Russia-Ukraine hindered insurers’ ESG plans?

February 13, 2023 by Alyssa DiSabatino

Insurers with ESG plans are still sticking to their guns to stop backing fossil fuels and thermal coal, even as geopolitical events like Russia’s Ukraine invasion put strain on the international energy sector, an industry expert told delegates at CatIQ

Cybersecurity concept - locking data
News ClaimsCommercialCyber

Indigo cyberattack highlights mounting prevalence, sophistication of hackers: Experts 

February 13, 2023 by Brett Bundale - THE CANADIAN PRESS

A cybersecurity incident stretching into its fifth day at Indigo Books & Music Inc. has illuminated the increasing risk of cyberattacks on Canadian companies and consumers, experts say.   The ongoing outage of the bookstore’s website serves as a warning of

Nova Scotia vineyard
News AdjustersBrokersBusiness InterruptionClaimsClaims ProfessionalsCommercialEnvironmentalInsurersLoss ControlNova Scotia

Recent extreme cold snap causes ‘devastating’ damage to Nova Scotia vineyards

February 10, 2023 by The Canadian Press

The president of the Grape Growers Association of Nova Scotia says it will take years for vineyards to recover from the recent extreme cold snap. Steve Ells says between 95 and 100 per cent of Nova Scotia-grown vinifera variety grapes