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What’s on Insurance Bureau of Canada’s agenda?

November 23, 2021 by Jason Contant

Digitization efforts and consumer choice are at the top of Insurance Bureau of Canada’s (IBC) agenda, the association’s chief strategy officer said last week at an industry event. “We essentially want to look at how does the consumer want to

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Private Lives: How to ensure discretion for your HNW clients’ claims

November 23, 2021 by Brooke Smith

Privacy is an essential part of insurance and for high net worth (HNW) clients, it’s even more important to be discreet — particularly if they have insurance claims. “For a HNW client, [any kind of loss] resulting in a claim

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What OSFI’s insurance head says about return-to-work

November 19, 2021 by Greg Meckbach

Staff retention, professional development and the risk of worker isolation are among the factors the industry needs to think about when deciding on an approach to working remote or in the office. “As the pandemic eases and restrictions are lifted,

News InsurersLoss TrendsManitobaPersonal AutoTechnology

How UBI could empower your client

November 19, 2021 by Jason Contant

Usage-based insurance (UBI) empowers the customer and takes a lot of the complexity out of the insurance product, a speaker said Wednesday during KPMG’s 30th annual insurance conference.  “Personally, I love the idea of usage-based insurance and telematics,” Celyeste Power, chief strategy officer

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The evolving value of the claims sector

November 18, 2021 by Jason Contant

While the traditional view of claims is that it sits towards the back of the value chain, that is changing, a speaker said Wednesday during KPMG’s 30th annual insurance conference. The evolving role of claims was one of four macro

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Annual inflation rate rises to 4.7% in October, Statistics Canada says

November 17, 2021 by Jason Contant

OTTAWA – Statistics Canada says the annual pace of inflation in October rose to 4.7 per cent as the consumer price index posted its largest year-over-year gain since February 2003. The increase compared with a year-over-year increase in the consumer

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What FSRA says about the ‘take all comers’ auto insurance rule

November 16, 2021 by Greg Meckbach

Ontario’s auto insurance regulator is taking aim at insurers who avoid issuing auto policies to people living in certain cities or who did not buy a property polices or are otherwise off-side the “take all comers” rule. The Financial Services

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Off Limits: What you need to tell your HNW clients about sublimits

November 12, 2021 by Brooke Smith

The number of high net worth (HNW) households in Canada will reach 1.3 million over the next 10 years, according to projections by Investor Economics. For brokers, that means many more household contents limits. A contents limit provides the broadest

News BrokersInsurersMergers and AqcuisitionsOntarioQuebec

What the future holds for Unica, L’Unique, La Capitale and SSQ brands

November 11, 2021 by Greg Meckbach

Beneva plans to replace its La Capitale and SSQ direct-to-consumer brands but it’s business as usual, for the time being, for the broker-distributed Unica and L’Unique brands. “As of today both L’Unique and Unica are brands that exist in the

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Regulatory changes to foreign entities operating in Canada

November 10, 2021 by Jason Contant

Foreign entities operating in Canada through a branch will now have to notify the federal regulator of any potential changes to branch management “as well as any circumstances that could negatively impact their suitability,” attendees to a virtual industry event

News AdjustersClaimsClaims Canada ArchiveClaims TechnologyInsurersLoss ControlLoss TrendsPersonal Auto

Why Intact is paying out less on total auto losses

November 10, 2021 by Greg Meckbach

Intact Financial Corp. is maintaining a mid-80s combined ratio on its Canadian personal auto book of business, with a slight decrease in the severity of total losses. At Intact, the severity of claims on auto physical damage was 5% higher

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Why D&O insurers need to focus on the ‘S’ in ESG

November 9, 2021 by Jason Contant

The ‘S’ pillar of environmental, social, and governance (ESG) practices should be an increasingly important area of focus for D&O insurers, a specialist insurance provider said recently. While ESG is clearly a hot topic, the environmental and governance pillars have