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News AlbertaB.C.BrokersCatastrophesClaims ProfessionalsCommercialCommercial AutoConstructionEmerging RisksEnvironmentalInsurersLoss ControlLoss TrendsNew BrunswickNewfoundland & LabradorNova ScotiaOntarioP.E.I.Personal AutoPersonal HomePropertyQuebec

Should insurers help customers build back better…or not at all?

January 4, 2024 by Philip Porado

Increased severity and frequency of NatCats has Canada’s P&C insurance ecosystem seeking ways to add resilience to the claims process. This includes build back better initiatives to encourage adding things like hurricane straps or hail-resistant shingling to roof rebuilds to

Signing a new contract
News BrokersInsurersOperationsPersonal AutoPersonal Home

Why broker commissions are going down

January 3, 2024 by David Gambrill

Broker commissions in Canada’s property and casualty insurance industry were down by about 5% to 7% in personal lines last year, as noted in the Canadian Council of Insurance Regulators’ 2022 Annual Statement on Market Conduct Public Report. In personal

Three upward pointing arrows, small medium and large. A businessman stands atop the middle one, with binoculars pointed out.
News CatastrophesClaimsCommercialInsurersPersonal Home

What Jan. 1 renewals wrought on the industry

January 3, 2024 by Alyssa DiSabatino

January 1 reinsurance renewals are behind us, and it seems a more stable, predictable property Cat market has materialized, just as industry experts predicted.  In Canada, reinsurance renewal pricing varied broadly by buyer, based on overall performance, Gallagher Re in

The road as seen through the eyes of a drunk driver
News ClaimsClaims Canada ArchiveInsurersLoss ControlManitobaPersonal Auto

MPI’s Top 5 auto fraud claims of 2023

January 2, 2024 by Jason Contant

A customer who claimed amnesia following an auto collision and another who said their symptoms were so severe they were unable to work were among Manitoba Public Insurance’s (MPI) Top 5 fraud claims of 2023. Every year, it’s estimated auto

Couple handshaking with a car salesperson after buying a car
News AlbertaBrokersInsurersLegalLicensingPersonal Auto

Car dealership fined for not sending premiums for warranties to insurer

January 2, 2024 by David Gambrill

An Alberta car dealership selling equipment warranties but not submitting the premiums to the insurer has been fined $85,000 by the province’s insurance regulator. Alberta Insurance Council [AIC] noted in its November 2023 decision that Penhold Car Farmers sold 17

Business leader press a mergers and acquisitions holographic button
News AlbertaBrokersInsurersMergers and AqcuisitionsOntario

BrokerLink completes 20 acquisitions in 2023

January 2, 2024 by Alyssa DiSabatino

BrokerLink has completed 20 total acquisitions in 2023, including two new brokerage deals — one in Alberta and one in Ontario.   “The company remains a top succession option for principals who are thinking about the future of their operation

Shelly from Sandbox Insurance
News Insurers

2024 Executive Outlook | Shelley Willick, Sandbox Mutual Insurance

December 28, 2023 by Canadian Underwriter Staff

Shelley Willick, president, CEO, Sandbox Mutual Insurance In many ways, 2024 will be similar to 2023 for the Canadian P&C insurance industry. We will continue to face increased consumer expectations, climate change, urbanization, and inflation, along with increased regulation and

Rob Wesseling
News Insurers

2024 Executive Outlook | Rob Wesseling, Co-operators

December 28, 2023 by Canadian Underwriter Staff

Rob Wesseling, President, CEO, Co-operators The growing protection gap, the affordability of insurance, and our ability to continue providing adequate insurance protection will continue to be a critical issue in 2024. The growing risks from climate change affected Canadians from

Matthew Turack
News InsurersPersonal AutoPersonal HomeTrusted Advisor

2024 Executive Outlook |Matthew Turack, CAA Insurance, Echelon Insurance, Orion Travel Insurance

December 28, 2023 by Canadian Underwriter Staff

Matthew Turack, Group President, CAA Insurance, Echelon Insurance, Orion Travel Insurance Collaboration will be key for the insurance industry in 2024. We are seeing complex issues take hold that cannot be solved by one organization, industry or sector. The rising rate

Celyeste Power
News Insurers

2024 Executive Outlook | Celyeste Power, Insurance Bureau of Canada

December 27, 2023 by Canadian Underwriter Staff

Celyeste Power, president, CEO, Insurance Bureau of Canada Canada’s political and regulatory environment is evolving, creating both opportunities and challenges for the industry. We’re seeing a growing trend toward sweeping regulations, new taxation and increased government intervention. We’ve seen regulators’

Dave Partington
News BrokersInsurers

2024 Executive Outlook | Dave Partington, Gallagher Global Brokerage – Canada

December 27, 2023 by Canadian Underwriter Staff

Dave Partington, CEO, Gallagher Global Brokerage – Canada Canada’s property and casualty insurance industry will start to see the return on investments in artificial intelligence in 2024. Many organizations have invested heavily to develop AI solutions that deliver benefits to

Kenny Nichols, Western Financial
News BrokersInsurers

2024 Executive Outlook |Kenny Nicholls, Western Financial Group

December 26, 2023 by Canadian Underwriter Staff

Kenny Nicholls, president, CEO, Western Financial Group If there’s ever been a time for all industry players to come together and focus on the consumer, it is now. Much of the insurance industry’s focus over the past few years has been on