Topic Management
How COVID affected the digital journeys of Aviva Canada and Marsh Canada
July 17, 2020 by Greg MeckbachThe pandemic could permanently change the way brokers and insurers take advantage of digital services. “I think the interesting thing about COVID that we have seen – not just in the insurance industry but in the broader context – is…
Two ways your clients are most likely to get hacked during COVID-19
July 17, 2020 by Adam MalikCybercriminals are showing much better success with phishing and social engineering attacks while everyone is working from home during the COVID-19 pandemic, says a recent report. In fact, in a highly-publicized incident just days ago, Twitter confirmed it was the…
The business processes you should automate now
July 17, 2020 by Greg MeckbachInvoice processing and after-hours self-service are among the processes you could be automating today with advanced computing technologies. Aviva Canada has automated the reconciliation of invoices, the company’s chief claims officer, Bryant Vernon, reported during a Canadian Underwriter webinar Thursday.…
Bank of Canada holds rate, forecasts decline in GDP of 7.8% this year
July 15, 2020 by Jordan Press - THE CANADIAN PRESSOTTAWA – The Bank of Canada is holding its key interest rate at 0.25 per cent in response to what it calls the “extremely uncertain” economic outlook from the COVID-19 pandemic, and plans to keep it there until the picture…
Subways sparkle, but does cleaning decrease COVID 19 risk?
July 13, 2020 by David Porter - THE ASSOCIATED PRESSNEW YORK – Mass transit systems around the world have taken unprecedented – and expensive – steps to curb the spread of the coronavirus, including New York shutting down its subways overnight and testing powerful ultraviolet lamps to disinfect seats,…
Bar owners that offer rare wine and spirits carve takeout business model
July 8, 2020 by Salmaan Farooqui - THE CANADIAN PRESSTORONTO – Bar and restaurant owners who deal in specialty alcohol say they’ve carved out a new business model around Ontario’s relaxed rules for takeout liquor, and they’ll fight to make the system permanent. In late March, the Ontario government…
Navacord expands east into three more provinces
July 7, 2020 by Greg MeckbachWith four new partnerships announced July 6, commercial brokerage Navacord now has offices in Prince Edward Island, Nova Scotia and New Brunswick. “We are now coast to coast,” Navacord executive chairman T. Marshall Sadd said Monday in an interview. Cooke…
Why remote workers should stay where they are
July 6, 2020 by Adam MalikStaff members who are working from home should stay there for the foreseeable future, one risk leader recommends. Scott Fouts, vice president of risk services at Hub, stated his recommendation during a webinar hosted by Hub, Workplace Safety: Employer Obligations…
How insurtech Lemonade’s IPO is going so far
July 3, 2020 by Greg MeckbachDespite the pandemic-induced economic downturn, an insurtech that promises tenants quotes within minutes started trading this week on the New York Stock Exchange. Shares of Lemonade Inc. rose sharply July 2, closing at US$69.41, more than double the price at…
Brokers who did these things fared better in the pandemic
July 3, 2020 by Adam MalikBrokers who were nimble, ready to change with the times, and acted pro-actively when COVID-19 first emerged as a threat are the ones faring the best three months later, one broker leader says. Those who didn’t are struggling. “Those brokers…
What you’ll need to think about when re-opening
June 30, 2020 by Adam MalikWhile maintaining employee safety is critical, there are other areas of your business that require diligent attention before re-opening, explained Hub International’s risk leader. With re-opening taking place across the country after the COVID-19 pandemic forced many to close, a…
Return Migration
June 29, 2020 by David Gambrill, Editor in ChiefThroughout Canada, provinces are starting a phased re-opening of the economy (albeit some regions are in more advanced stages than others). Doron Melnick, partner in KPMG’s
people and change advisory services practice, is advising businesses on how to return to the office while the global novel coronavirus remains a threat.