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Key ways to keep up with your millennial consumers
April 12, 2022 by Alyssa DiSabatinoMillennial consumers are about twice as likely to buy insurance online, so the industry needs to make some major tech innovations to keep up with these changing expectations. More than that, communication between brokers and customers need to take a…
Digitization works for smaller brokerages, too
April 8, 2022 by Alyssa DiSabatinoAs workplace digitization increases, small brokerages can benefit from automating their processes just as much as big ones, said panellists in a Canadian Underwriter webinar Wednesday. Across the industry, digital technology adoption has accelerated year-over-year. Canadian brokerages with revenues of…
Do clients really want brokers to be risk advisors, too?
April 7, 2022 by Alyssa DiSabatinoAlthough 30% of commercial lines clients say they want to hear more from their broker about emerging threats to their business, there may be dissonance between their words and their actions, say broker experts. Commercial lines consumers in Canadian…
Try this strategy for better employee retention
April 4, 2022 by Jason ContantOne underrated way to keep employees on board is to give them the flexibility and resources they need to pursue their out-of-work passions, says a Harvard Business Review blog. Besides important considerations such as remote work and autonomy, better pay…
Businesses bracing for high inflation to stick around over next two years: survey
April 4, 2022 by Adena Ali - THE CANADIAN PRESSThe Bank of Canada said Monday that Canadian businesses expect average inflation to remain elevated over the next two years, but see interest rate moves and better supply chains cooling things off longer term. The central bank’s latest Business Outlook…
What companies prioritize over cybersecurity
April 1, 2022 by Philip PoradoEven as instances of cyberattacks grow in North America and worldwide, business leaders in charge of cybersecurity appear to be putting other priorities first, according to a recent study from cybersecurity firm Trend Micro. It found that if push came…
Bank of Canada says near-term inflation higher amid Ukraine war
March 25, 2022 by The Canadian PressOTTAWA – The Russian invasion of Ukraine is adding to inflationary pressures around the world and in Canada, a senior Bank of Canada official said Friday. In a speech by webcast to a conference at the U.S. Federal Reserve Bank…
One way for the P&C industry to train new young leaders
March 24, 2022 by Alyssa DiSabatinoThe P&C industry is struggling to find talent to fill the leadership skills gap, but a new program designed to get prospective executives to hit the ground running may be able to help with that. The New Leader Integration program,…
What the federal Liberal-NDP deal means for P&C insurers
March 22, 2022 by Alyssa DiSabatinoEditor’s Note: This story has been updated to include information from Insurance Bureau of Canada. The Liberal party’s campaign promise to include a higher surtax on the financial sector is one step closer to being implemented, which means higher taxes…
What can P&C insurance learn from racial bias in other financial services?
March 21, 2022 by Alyssa DiSabatinoSome financial services have begun to implement solutions to determine if there’s racial bias in lending and credit rating practices – and it may be applicable to the P&C industry. New research by the Casualty Actuarial Society looks to address the…
Five factors driving M&A activity in 2022
March 15, 2022 by Philip PoradoCalendar 2021 marked the first full year of positive mergers and acquisitions (M&A) performance for the world’s deal makers since 2016, said research compiled for WTW’s Quarterly Deal Performance Monitor. The research, conducted in partnership with the M&A Research Center…
Updated: Canadian P&C industry offers relief to humanitarian efforts in Ukraine
March 9, 2022 by Alyssa DiSabatinoThe Canadian P&C industry is responding to humanitarian relief efforts related to Russia’s invasion of Ukraine, with several carriers beginning to make sizeable donations. The situation in Ukraine has escalated since Russia’s invasion on Feb. 24, and the humanitarian needs…