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ING offers new identity theft plan


October 4, 2006   by Canadian Underwriter


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ING Insurance has launched a new insurance product that will provide consumers with financial and legal support against identity theft.
Victims of identity theft who have suffered losses due to the fraudulent obtainment and use of their credit card, social insurance number, driver’s license or other personal information will received protection and support from ING’s new product my name Identity Theft Assistance Plus.
Currently, most products on the market only reimburse basic expenses related to identity fraud. However, ING’s new coverage provides additional benefits including access to “a host of legal and other services to help customers repair the damage to their credit rating, deal with potential lawsuits, prevent harassment by creditors and restore their good name.”
The new product covers various costs associated with repairing their financial history such as:
* lost wages (up to a maximum of CD$500 per day or CD$5,000 per year)
* legal representation
* loan re-application fees and notarizing documents up to CD$25,000 per year with no deductible and no effect on their claims-free discount.
The plan also covers additional costs including couriers, postage and long-distance phone calls as well as 24/7 access to lawyers that specializing in fraud prevention. These specialists are meant to guide customers through the process of dealing with banks, credit agencies and law enforcement organizations.
“With more than 11,000 reported victims in Canada in 2005 and losses totalling millions of dollars each year, the need for this product has never been greater,” Alister Campbell, senior vice president, marketing and communications for ING Canada Inc, says.
The new plan also provides 24/7 access to legal information and assistance on a variety of non-identity theft related topics including family and criminal law, real estate, landlord/tenant issues, wills and estates, civil litigation and employment law.


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