Insurance industry employees waste 1.1 hours per day surfing the Web

How much money are the cyber-slackers “working” at your insurance company or brokerage costing you each year?
Would you believe an average annual total of US$93,000, as shown during a presentation at the general meeting of the Toronto Applied Systems Client Network?
One U.S. study found that each insurance company or brokerage employee wasted, on average, 1.1 hours of his or her daily work time surfing Web sites unrelated to work activities.
For example, they might be online at work booking vacations, surfing for new job postings, music downloads, catching up with friends on Facebook, instant messaging, listening to the radio or looking up Web mail, sports, gambling or porn sites.
In fact, insurance company cyber-slackers in the United States wasted an average of three minutes longer per day than the average amount of time frittered away online by U.S. public servants (1.05 hours/day), observed Chris Borchert of iPREVISION.
Borchert cited studies showing that cyber-slackers goof off for twice as much time as their employers think they do. And they are almost always not the people that their bosses would initially suspect.
Borchert presented an iPREVISION time-waster calculator that determines roughly how much the lack of worker productivity might cost insurance companies annually.
For example, assuming 20 employees in an insurance brokerage each wasted an hour of time each week on non-work-related Web sites figuring an average salary of $20/hour that brokerage would lose about US$93,000 annually.
Borchert’s presentation included a demonstration of the company’s Panoptech technology, which features Web-based administration and real-time reporting intended for use by managers as opposed to IT “experts.”
Borchert noted the system, which might cost less than a few thousand dollars, would save insurance companies far more money than the initial investment would cost in terms of potentially recovered productivity.