Canadian Underwriter

Lost binder exposes personal information of thousands

November 8, 2019   by The Canadian Press

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ST. JOHN’S, N.L. – Newfoundland and Labrador’s health department is apologizing for a privacy breach after a binder containing the personal information of 3,300 went missing almost two years ago.

The department says it learned this October that a binder containing names, Medical Care Plan numbers and partial addresses has been missing since January 2018.

The binder was meant to track reimbursement records for a provincial dental care program that were entered between April 2015 and January 2018 at a Medical Care Plan office in Grand Falls-Windsor, N.L.

The department says it is in the process of contacting affected individuals, and the privacy commissioner’s office has been notified.

Health Minister John Haggie apologized for the incident in a statement, saying his department has an obligation to treat people’s private health information with care.

The department says staff are undertaking mandatory training about the importance of privacy protection.

This report by The Canadian Press was first published Nov. 8, 2019.

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1 Comment » for Lost binder exposes personal information of thousands
  1. Ashamed Newfoundlander says:

    Just one more reminder of the lack of professionalism and respect shown by an institution toward the population of this province. Our tax dollars being spent on the salaries of individuals who don’t have sense enough to put a book on a shelf.
    “Hmm it’s been two years. Maybe we should tell these people.” I for one, am tired of paying for this province’s/government’s mistakes. Accountability needs to be taken and dealt with at the source instead of an apology two years later. How about we all just wait two years before we pay another cent on our electric bill? I bet Nalcor will knock a couple million off of employee bonuses to give us a head start on paying for the disaster at Muskrat Falls…

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