August 16, 2018 by Jason Contant
Major infractions committed by Quebec insurance brokers include acting dishonestly, negligently, or not acting with competence and professional integrity, says the disciplinary committee of the Chambre de l’assurance de dommages (ChAD), the province’s self-regulatory body for brokers, agents and claims adjusters.
ChAD’s 2017 annual report found that the Top 2 infractions were “carrying on activities dishonestly or negligently” (14.7%) or not acting with competence and professional integrity (14%).
The Top 10 contraventions of the ethics code for property and casualty insurance representatives (brokers and agents, excluding claims adjusters) were:
Twenty “other infractions” constituted 24.4% of the total contraventions. Among them were:
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