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What’s on Insurance Bureau of Canada’s agenda?

November 23, 2021 by Jason Contant

Digitization efforts and consumer choice are at the top of Insurance Bureau of Canada’s (IBC) agenda, the association’s chief strategy officer said last week at an industry event. “We essentially want to look at how does the consumer want to

News InsuranceLegislation / Regulation

Two examples of good ‘social’ practices under ESG

November 22, 2021 by Greg Meckbach

Having clear policy wording is one component of the “social” part of environmental-social-governance (ESG) practices, suggests senior official with Canada’s financial services regulator. “It’s increasingly clear that insurers need to focus on policy wording to avoid adverse court decisions as

News ClaimsClaims CanadaEmploymentInsuranceLegislation / RegulationRisk

What OSFI’s insurance head says about return-to-work

November 19, 2021 by Greg Meckbach

Staff retention, professional development and the risk of worker isolation are among the factors the industry needs to think about when deciding on an approach to working remote or in the office. “As the pandemic eases and restrictions are lifted,

News Insurance

How UBI could empower your client

November 19, 2021 by Jason Contant

Usage-based insurance (UBI) empowers the customer and takes a lot of the complexity out of the insurance product, a speaker said Wednesday during KPMG’s 30th annual insurance conference.  “Personally, I love the idea of usage-based insurance and telematics,” Celyeste Power, chief strategy officer

News Insurance

The evolving value of the claims sector

November 18, 2021 by Jason Contant

While the traditional view of claims is that it sits towards the back of the value chain, that is changing, a speaker said Wednesday during KPMG’s 30th annual insurance conference. The evolving role of claims was one of four macro

News Insurance

Buy or build: What surveyed Canadian businesses prefer

September 29, 2021 by Jason Contant

Small- and medium-sized enterprises (SME) surveyed by KPMG Canada have identified organic growth as a top strategy, followed by digital technology investments.  Of the 505 respondents to KPMG’s Business Outlook Poll, nearly three-quarters (71%) identified organic growth as a top

News Commercial LinesEarnings / RatingsInsuranceMergers and Aqcuisitions

Who is funding many of these insurance mergers

December 4, 2020 by Greg Meckbach

The industry continues to consolidate and pension funds are one major source of capital for insurers, a Montreal-based merger and acquisition expert observes. “One or two notable [carrier M&A] transactions per year has slowly transformed the Canadian landscape, including the

News Insurance

The case for using data for diversity and inclusion in senior ranks

November 25, 2020 by Jason Contant

Insurance companies are used to collecting data, but they need to do a better job of using data around race and gender to build diversity and inclusion in their senior ranks, speakers said Tuesday at KPMG’s 2020 Insurance Conference. Insurers

News Professional Development

The business case for diversity and inclusion at a brokerage

October 9, 2020 by Greg Meckbach

If you truly want to connect with your customers, your organization must be diverse, an industry consultant suggests. “There is room for improvement in corporate Canada, not just in property and casualty insurance, in ensuring women, visible minorities and people

News Insurance

Cybersecurity poll finds 84% rethink engaging with businesses hit by data breach

September 30, 2020 The Canadian Press - David Paddon

TORONTO – A large majority of Canadians are reluctant to do business with companies that suffer a data breach, according to a new study released Monday by KPMG. The report also says about one-quarter of the people surveyed for the

News Risk

What risks keep mining clients up at night?

July 20, 2020 by Greg Meckbach

If you have clients in the mining sector, chances are their biggest concerns are how much their customers will pay for their products and how easily they can raise investment capital. Commodity prices and access to capital placed first and

Feature

Return Migration

June 29, 2020 David Gambrill, Editor in Chief

Throughout Canada, provinces are starting a phased re-opening of the economy (albeit some regions are in more advanced stages than others). Doron Melnick, partner in KPMG’s
people and change advisory services practice, is advising businesses on how to return to the office while the global novel coronavirus remains a threat.