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Hand Reaching into Toilet to Retrieve a Mobile Phone
News AdjustersClaimsCommercial LinesInsuranceLegalProducts

Damage appraisal method leaves a toilet back-up case running

October 28, 2022 by David Gambrill

Did a toilet backup cause $35,700 worth of damage to the cell phone stock of a retail business, as argued by Gore Mutual, or $105,000, as the business owner claimed? Neither side agreed with the appraised value of the losses,

Supplies for dealing with a power outage
News ClaimsInsurance

New storm approaches B.C. as province cleans up after first powerful fall tempest

October 28, 2022 The Canadian Press

VANCOUVER – BC Hydro says electricity has been restored to most of its more than 100,000 customers blacked out during the first powerful storm of British Columbia’s late-arriving fall, but forecasters warn more foul weather is on the way. The

The Fraser Valley in B.C. after flooding on Nov. 21, 2021
News CatastrophesClaimsInsurance

B.C.’s ‘vulnerable’ Fraser Valley needs flood control plan, Senate committee warns

October 27, 2022 The Canadian Press

OTTAWA – The Senate Committee on Agriculture and Forestry is calling for a comprehensive flood control plan for British Columbia’s Fraser Valley following last year’s catastrophic floods. Last November, historic rainfall caused flooding of 15,000 hectares of land, affecting more

Aerial view of a small town with several houses completely flooded. Consequence of climate change.
News AnnouncementsCatastrophesClaimsClimate ChangeInsurance

P&C insurers call for a real estate climate risk score

October 26, 2022 by David Gambrill

Canadian P&C insurers are banding with Canada Mortgage and Housing Corporation (CMHC) to push for the disclosure of a real estate “climate score,” indicating the likelihood of a building or property being damaged during a natural catastrophe. Insurance Bureau of

Judge banging gavel in a courtroom
News AnnouncementsClaimsInsuranceLegal

What Licence Appeal Tribunal changes mean for insurers

October 25, 2022 by Alyssa DiSabatino

Recent changes to the Licence Appeal Tribunal (LAT) process are intended to clear the tribunal’s own backlog, but they have complicated the Automobile Accident Benefits Service (AABS) process, which has in turn created “unfair” costs for insurers, says an prominent

Art/Illustration: group of people discussing
News AdjustersCatastrophesClaimsInsuranceRestoration

Communication around claims must be top priority: CEOs

October 24, 2022 by David Gambrill

Supply chain pressures and labour shortages mean Canada’s P&C industry and its suppliers need to focus on communications around claims service to maintain consumer trust and high service levels, insurance executives told a broker conference last week. Matthew Turack, group

creepy rockabilly couple, girl is trying to get rid of her boyfriend who is clenching on the roof of her wildcat.
News ClaimsInsuranceLegal

Do you ‘occupy’ a car while hanging onto the window, trying to stop an auto theft?

October 19, 2022 by David Gambrill

If you are hanging out the window of your car trying to stop a thief from stealing it, and you are injured while falling from the open window after being dragged for 40 feet, you are not an “occupant” of

Buildings sit in the water in Rose Blanche-Harbour Le Cou
News CatastrophesClaimsClaims CanadaClimate ChangeCommercial LinesInsuranceMarkets / Coverages

Fiona officially the costliest extreme weather event in Atlantic Canada

October 19, 2022 by Jason Contant

Hurricane Fiona is the costliest extreme weather event ever recorded in Atlantic Canada, at $660 million in insured damage, according to preliminary estimates from Catastrophe Indices and Quantification Inc. (CatIQ). The long-lived and powerful storm on Sept. 24 is also

Starbucks Coffee Shop Drive Thru Window
News AdjustersClaimsInsuranceLegal

Who has right-of-way in Starbucks’ drive-through free-for-all?

October 18, 2022 by David Gambrill

A B.C. driver claiming the public auto insurer improperly found him at fault for a collision in a Starbucks’ drive-through has lost his case that he wasn’t at fault because none of the line-up lanes had priority. The Civil Resolution

close up of a fountain pen and pair of glasses upon a balance sheet
News ClaimsClimate ChangeInsurance

How insurers benefit from a green balance sheet

October 17, 2022 by Alyssa DiSabatino

Canada’s property and casualty insurers can grow their premiums and pay out fewer claims if they insure and invest in natural assets, including riverbanks, ponds and wetlands, according to case studies contained in the Intact Centre on Climate Adaptation’s new

a large branched pine stump with gnarled roots on a slope prone to soil erosion. Environmental issues.
News ClaimsInsuranceLegal

Why Lloyd’s has to defend a progressive property damage case

October 17, 2022 by David Gambrill

Lloyd’s of London has a duty to defend the City of Timmins in a negligence lawsuit, in which homeowners are suing the city for failing to prevent progressive land erosion that led to an order to remove, relocate or demolish

Excavator filling the bed of a dump truck
News AdjustersBrokersClaimsClaims CanadaCommercial LinesConstructionInsurance

What do downtime policies cover for truck owners?

October 17, 2022 Kevin Thomas and Tony Militello

Businesses operating trucks can see their livelihoods impacted by unforeseen incidents like mechanical failures, accidents, fires or vehicle thefts. For properly insured businesses, these incidents may result in downtime claims. And those claims often require careful consideration of limitations — because