Segment
Consumers
How Canada’s P&C market shifted in 2022
November 1, 2022 by Alyssa DiSabatinoMarket conditions remain complex but are stabilizing as the industry approaches its last quarter this year, Aon’s 2022 Canadian Insurance Market Report found. Increased competition, along with positive underwriting results and loss activity, marks a transition from significantly challenged market…
Yes, brokers and consumers do define value differently
October 31, 2022 by Alyssa DiSabatinoPersonalized service is what consumers across Ontario most value in their relationships with P&C brokers, with broker expertise coming in second, found a market research expert speaking at the recent Insurance Brokers Association of Ontario (IBAO) Convention. On the other…
Selling your brokerage? Don’t forget to tell your clients
October 31, 2022 Michael CareyImagine you’re a client who calls your broker to talk about renewing a policy, only to find they’ve sold the business and moved to Florida. It’s hardly an elegant retirement notification. A client would much rather be told about the…
How to find P&C talent by acquiring wealth planning advisories
October 27, 2022 Philip PoradoFrequent announcements about Canadian P&C brokerages buying retirement and wealth planning advisories raises an interesting question: What do the acquirers offer to the employees of the firms they buy? The short answer is development opportunities, said Terri Botosan, regional president…
What Licence Appeal Tribunal changes mean for insurers
October 25, 2022 by Alyssa DiSabatinoRecent changes to the Licence Appeal Tribunal (LAT) process are intended to clear the tribunal’s own backlog, but they have complicated the Automobile Accident Benefits Service (AABS) process, which has in turn created “unfair” costs for insurers, says an prominent…
What your cyber clients are doing right (and wrong)
October 24, 2022 by Jason ContantCyber insurance customers are getting better at protecting their personal information and data from cyberattacks but poor cybersecurity behaviours remain prevalent, according to the results of Chubb’s Fifth Annual Report on Personal Cyber Risk. For the first time, the annual…
Brokers are more like Amazon than they think: IBAO Convention
October 24, 2022 by Alyssa DiSabatinoMuch like Amazon, P&C insurance brokers offer consumers distribution, choice and data, a broker executive observed at the Insurance Brokers Association of Ontario (IBAO) convention in Toronto last Thursday. In the same way, brokers offer insureds three things that…
How Lloyd’s broke the bottleneck for Canadian MGAs
October 21, 2022 by Jason ContantEditor’s Note: This article has been revised to clarify the rules around continuous binding authorities emanating from Lloyd’s. Managing general agents (MGAs) with a binding authority contract from Lloyd’s — and where the capacity under the contract is provided…
What your snowbird clients need to know before they fly south
October 20, 2022 by Alyssa DiSabatinoSnowbirds flying south for the winter should heed that they need a policy that differs from a traditional travel policy, one expert says. They also must inform their broker that they’ll be on an extended trip, so they can update…
Business expectations for inflation have eased: Bank of Canada surveys
October 18, 2022 Nojoud Al Mallees - THE CANADIAN PRESSOTTAWA – Most consumers and businesses think Canada will enter a recession, according to new surveys from the Bank of Canada, but businesses expect upward pressure on prices and wages to ease while consumers are still pessimistic about inflation in…
Why brokerages need to step up their digital insights
October 18, 2022 by Alyssa DiSabatinoOnly 38% of insurance brokerages are using their management systems to produce data analytics solutions for their employees, clients and stakeholders, finds Applied System’s ‘Digital Agency Annual Report.’ That’s concerning, considering 99% of brokerages have a management system, which suggests…
How insurers benefit from a green balance sheet
October 17, 2022 by Alyssa DiSabatinoCanada’s property and casualty insurers can grow their premiums and pay out fewer claims if they insure and invest in natural assets, including riverbanks, ponds and wetlands, according to case studies contained in the Intact Centre on Climate Adaptation’s new…