Segment
Consumers
Direct bringing competition to small-business space
March 15, 2023 Philip PoradoDirect writer TD Insurance has launched TD Insurance for Business, which will offer commercial property, commercial auto for business vehicles and commercial general liability coverage to Canadian small businesses. Coverage will initially be available in Ontario, followed by other provinces, according…
Where brokers and insurers stand on seamless data interfaces
March 14, 2023 David GambrillWorking on application programming interfaces (API), the industry’s leading-edge technology for broker-carrier connectivity, is a lot like doing a home renovation project, said Michael Loeters, ProLink’s senior vice president of commercial insurance and risk management. “You think it’s going to…
How CSIO’s forging consistent data standards interpretation
March 6, 2023 David GambrillThe Centre for Study of Insurance Operations (CSIO)’s mandate has evolved to ensure consistent interpretation of the property & casualty (P&C) insurance industry’s data standards by insurance companies and technology vendors. “In developing the multi-year strategic plan, CSIO’s board of…
How your commercial clients are faring with fraud prevention
March 2, 2023 by Jason ContantThree-quarters of small and medium-sized enterprises (SME) in Canada experienced fraud within the past year, even though nearly nine in 10 reported having a fraud prevention and response program in place, according to a new survey from KPMG in Canada.…
How to digitize your old-school brokerage
March 1, 2023 Alyssa DiSabatinoDigitizing a traditional insurance brokerage doesn’t have to break the bank, as many might believe, but the tech you pick — and how you roll it out — will make a difference to your costs. “It all depends on how…
How to digitize traditional brokerages without breaking the bank
February 28, 2023 Alyssa DiSabatinoMany brokerages adopted technology sooner than planned because of the pandemic. And now acceptance of remote work is pushing brokerages to accelerate — or in some cases, start implementing — digital strategies. It’s easy to make a case for digitizing…
How automation’s shifting on-site claims work to bigger losses
February 23, 2023 Philip PoradoCOVID-19 accelerated development of process efficiencies for insurance adjusters. Pre-pandemic, data-gathering and communications systems began shifting many claims to desk teams, creating efficiencies for adjusters by reserving site visits for complex cases. “What COVID did was expedite some of that…
Sales Column: Clients ignoring your emails? Try texting
February 22, 2023 Adam MitchellPeople love their smartphones. And even those who claim they don’t still spend hours using them every day. A study last year by cybersecurity company NordVPN found 66% of Canadians even use their phones while in the washroom. I’ve always…
When will self-driving tech consistently prevent crashes?
February 17, 2023 Harrison Griffiths and Hannah Van StaverenOne aim of autonomous driving technology is to take the human element out of the driving ecosystem with an eye toward preventing collisions. But right now, autonomous driving technology can’t guarantee it will detect and react to road hazards earlier…
How an insurer’s report on a condo ceiling leak won the day
February 8, 2023 Philip PoradoRepairs outlined in an insurance company’s assessment of damages at a British Columbia condo must be made by the strata, said a decision from the province’s Civil Resolution Tribunal (CRT). Applicants in Rolfe v. The Owners, Strata Plan EPS3064 claimed the…
Do younger Canadians planning vacations value travel insurance?
February 2, 2023 Canadian Underwriter StaffMaking up for the inability to travel during the pandemic is top of mind for 70% of Canadian millennials, who told an Allianz Global Assistance survey conducted by Ipsos they’ll be taking a vacation this year. Of those saying they’ll…
January auto sales up 7.5% from previous year
February 2, 2023 The Canadian PressTORONTO – DesRosiers Automotive Consultants Inc. (DAC) says light vehicle sales in Canada in January were up 7.5 per cent compared with the first month of 2022. The automotive industry research firm estimates 98,259 new light vehicles were sold by…