London Bradley, president, CEO, Allstate Insurance Company of Canada Canada’s P&C insurance sector faces the same challenge as every other sector and business in the economy — continuously elevating the customer experience. Customer expectations have changed dramatically over the past…
Abraham Baboujian, president, co-CEO, RRJ Insurance Group Ltd., O/A KRGInsure Talent acquisition and retention is at the top of my priority list heading into 2023. This is not a new issue; however, recent events have magnified the importance of it.…
Silvy Wright, CEO, Northbridge Financial Corporation The insurance industry faces several headwinds in 2023. Some, like climate change, have been on our radar for some time. Others, such as inflation, have emerged more recently. We will always face challenges; however,…