Pandemic communication between brokers and insurers needed improvement, brokerage executive says
October 19, 2021 by Jason ContantCommunication between brokers and insurers could have been better during the pandemic, a Hub International executive said during Insurance Bureau of Canada’s 2021 Commercial Insurance Symposium. “We did have some good communication, but I think there was a little bit…
3 ways these award winners say communication can improve
December 19, 2019 by Adam MalikIf there’s one area in which insurance professionals have room to grow, it’s in communicating. Whether it’s between brokers, with associations, to customers or with other industry partners, communication is something top of mind for recent winners of the CIP…
How a lack of communication with other sectors is hurting insurance
December 4, 2019 by Adam MalikWhen change hits other industries, property and casualty insurance leaders need to be included in the process to assess the impact such changes would have on insurance, says one veteran broker. Otherwise, don’t be surprised when insurance pros are caught…
What key skill brokers can’t afford to forget
November 25, 2019 by Adam MalikWhether it’s providing clients with information or adding clarity to their situation, brokers can’t afford to let their communication slip, according to one broker expert. “Communication is key. It’s not a one-way street. It’s a matter of listening,” said Paul…
One simple way to avoid a claims dispute
July 2, 2019 by Greg MeckbachSome claims disputes can be prevented entirely with better communication between clients and insurers, suggests an engineer for a firm that investigates property damage. “I couldn’t put a number on it, but I would say a large number of the…