Executive Outlook 2021: Dave Partington, Gallagher
December 28, 2020 by Adam MalikDave Partington, CEO, Gallagher Global Brokerage – Canada The biggest change and differentiator will be how brokers access and use data. For example, the ability to benchmark coverages, limits and rates against peer groups will help our clients make better…
Executive Outlook 2021: Sarah Robson, Marsh
December 28, 2020 by Adam MalikSarah Robson, President, CEO, Marsh Canada Limited It has been a memorable year for all of us as 2020 has been particularly eventful for those of us in the insurance industry. We’re used to dealing with floods, fires, storms, and…
Executive Outlook 2021: Jason Storah, Aviva Canada
December 28, 2020 by David GambrillJason Storah, CEO, Aviva Canada For Aviva Canada, 2021 will be the year to redesign the way we do business, translate challenges into new opportunities, and create better experiences for our customers. If there is just one overarching hope that I…
Executive Outlook 2021: Andy Taylor, Gore Mutual
December 28, 2020 by David GambrillAndy Taylor, President, CEO, Gore Mutual We began 2020 by launching our Next Horizon business plan, the most ambitious strategy we’ve ever undertaken. With Next Horizon, we’re essentially rebuilding Gore Mutual and transforming our organization in a way that will redefine…
Executive Outlook 2021: Tina Osen, Hub
December 23, 2020 by Adam MalikTina Osen, President, Hub International Canada Consumer behaviours are changing. We demonstrated to our customers how important it was to have good information, in real-time, and they value our knowledge. Our clients recognize that the advice we bring is important,…
Executive Outlook 2021: Kenny Nicholls, Western Financial Group
December 23, 2020 by Adam MalikKenny Nicholls, President, CEO, Western Financial Group Brokers have always had a unique position in the insurance industry. Adaptability has been a crucial part of the broker model and we have seen particular evidence of that this year. Our traditional…
Executive Outlook 2021: Chris Sekine, Trisura
December 23, 2020 by David GambrillChris Sekine, President, CEO, Trisura Guarantee Insurance Company COVID-19 has affected most businesses, and the insurance industry is no exception. Businesses are operating in a more uncertain environment than ever before. Insurers and reinsurers have adjusted underwriting appetites, which has influenced…
Executive Outlook 2021: Rowan Saunders, Economical
December 23, 2020 by David GambrillRowan Saunders, President, CEO, Economical Insurance COVID-19 has had a profound impact on our lives and the industry, changing perceptions of our industry as well as customer and regulatory expectations. A solid and stable insurer that brings speed to market, convenience,…
Executive Outlook 2021: Aneill MacCaull, AA Munro Insurance
December 22, 2020 by Adam MalikAneill MacCaull, President, AA Munro Insurance Moving forward through COVID and into a post-COVID world, the biggest operational change for brokers will be the continued automation of simple customer transactions. Policy inquiries, payments, requests for liability cards, and renewal transactions…
Executive Outlook 2021: Barry Lorenzetti, BFL Canada
December 22, 2020 by Adam MalikBarry F. Lorenzetti, President, CEO, BFL Canada COVID-19 has been a massive disruptor in every aspect of our lives and we continue to work through and endure a very tough insurance market. Tech is king, with brokers moving towards a…
Executive Outlook 2021: Steve Phillips, Sovereign General
December 22, 2020 by David GambrillSteve Phillips, Chief Operating Officer, Sovereign General Insurance When it comes to the global pandemic, widespread sentiment is that the commercial insurance industry will not fully return to the pre-COVID environment. All businesses have been changed to some extent and to…
Executive Outlook 2021: Valérie Lavoie, Desjardins
December 22, 2020 by David GambrillValérie Lavoie, President, Chief Operating Officer, Desjardins General Insurance Group The COVID-19 pandemic will drive big changes in Canada’s P&C insurance industry. At Desjardins, it’s accelerating our digital transformation as clients increasingly embrace our expanding online and mobile services for sales,…