Assessing the Scene
Talk of “claims transformation” in the property and casualty insurance industry is hardly new. Talk has already turned to action for some, businesses that have updated people, process and technology to answer the evolving and inevitable demands being fuelled by customer experience. However, is transformation now a business imperative to be relevant in the future?
Property damage claims are on the rise in Atlantic Canada. Depending on the specific province, habitational property claims have doubled to quadrupled over the last two decades.
Water damage has become the most common insurance claim in Western Canada. Despite the number of such claims, a recent survey of tenants and homeowners in Alberta and British Columbia shows that water is a peril that continues to be underestimated and overlooked.
The forecast for the coming winter may not be as harsh as the reality of 2013, but that does not mean businesses should sit back and expect things to be fine this year. Precautions need to be taken and plans must be in place to ensure conditions do not get the best of business properties.
REGULATION SGI seeks feedback on auto injury program Saskatchewan Government Insurance (SGI) has issued a request for the public’s views on proposed changes, based on earlier input from key stakeholders, to the province’s auto injury program. SGI began a review…
The catastrophe splash of 2013 has given way to a decidedly more muted experience in 2014. For the reinsurance market, what are the remnants of change? Can the existing pieces be patched together to construct even greater strength or do emerging pressures threaten to produce threadbare cover?
While not every organization has launched enterprise risk management (ERM), there is growing awareness of its value among risk managers who recognize essential elements must be identified to reach a core understanding of the challenges their respective organizations face.
A recent KPMG survey on risks and opportunities in the Canadian insurance sector shows both some familiar patterns and some surprises. Management of both, however, is necessary to ensure the insurance industry evolves as rapidly as the risk environment it faces.
1 CNA Financial Corporation announced in August that John Hennessy [1a] will take on duties as president and chief operating officer (COO) of CNA Canada, effective September 15. Hennessy replaces Gary Owcar, who has led CNA Canada since 2009 and…
1 Peace Hills Insurance recently announced the retirement of president and chief executive officer Diane Brickner [1a], who joined the company more than 30 years ago. Among others, Brickner is a member of the boards of the Property and Casualty…
CANADIAN MARKET Arthur J. Gallagher to acquire broker Noraxis Arthur J. Gallagher & Co. has signed a $422-million agreement to acquire Noraxis Capital Corporation – a subsidiary of Roins Financial Services Limited, which owns the RSA Canada group of companies…