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Pembridge Insurance Company and Pafco Insurance Company obtain CSIO certification for Personal Lines eDocs


November 9, 2016   by Canadian Underwriter


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The Centre for Study of Insurance Operations (CSIO) announced on Wednesday that Pembridge Insurance Company and Pafco Insurance Company of Markham, Ont. have both obtained CSIO certification for Personal Lines eDocs.

Files“We are pleased to now offer our brokers access to their Pembridge/Pafco broker declarations electronically through eDocs, after achieving CSIO certification for this initiative,” said Bob Tisdale, Pembridge’s president and chief operating officer, in a press release from CSIO. “We recognize that many in the industry have been offering eDocs for some time now. We wanted to take the time and ensure our solution was most optimal and offered the highest level of efficiency for brokers. I am pleased with the result of our diligence being that our eDocs are automatically stored on the customer’s file in the broker management system, eliminating the need for the broker to manually save each document.”

When eDocs are used to their full potential, sending, receiving, sorting, scanning and destroying paper is no longer necessary, saving the industry significant amounts of time and money, CSIO explained in the release.

“We congratulate Pembridge Insurance Company and Pafco Insurance Company on obtaining CSIO certification for eDocs and demonstrating their continued commitment to helping their broker partners create and implement more efficient processes,” said CSIO president and CEO Catherine Smola in the release.

CSIO is Canada’s industry technology association of property and casualty insurers, software providers and over 35,000 brokers. Maintaining offices in Toronto and Montreal, CSIO oversees the development, implementation and maintenance of technology standards and solutions, such as eDocs, Telematics, eDelivery, eSignatures and CSIOnet, a secure, industry-owned platform for the efficient exchange of policy information for the broker channel.

Pembridge Insurance Company offers a range of insurance products and customer service with the support of its dedicated, independent broker network. Pembridge’s suite of products include auto, home, condo, tenant and coverage for specialty products including ATVs, motorcycles, snowmobiles and boats.

Established over 25 years ago, Pafco Insurance Company offers a specialized insurance product and customer service, also through the support of its dedicated, independent broker network. It provides personal auto insurance for drivers who do not qualify for coverage in the standard insurance marketplace.