Canadian Underwriter


Feature Technology

Digital Strategy

June 27, 2017 Glynda Gill, Digital Strategy Director, Guidewire

Determining where a company should put its digital dollars can be a challenge. Ultimately, mapping potential digital investments to strategic objectives can help an insurer prioritize investments and set a solid foundation for current and future developments.

Feature Commercial LinesConstructionLegal

Getting Realistic

June 23, 2017 Sandra Weber, Partner; and Colin Flynn, Associate, McLennan Ross LLP

A recent ruling by Alberta’s Court of Appeal, finding insurers are not guarantors of construction, could have an impact on insurers facing large claims for pre-existing deficiencies or long-standing building code infractions revealed by inspections after damage from an insured peril. Does the reasoning mean insurers in Alberta no longer need to pay for deficiencies never realistically contemplated as being part of the insured risk?

Feature Technology

In Transformation

June 21, 2017 Frank Attaie, Associate Vice President, Financial Services Sector, IBM Canada

Canada’s property and casualty insurance industry is undergoing a true transformation, driven in large part by staggering advances in technology and ever-increasing demands. What will the industry look like in 10 years? And what do organizations need to do to ensure they gain a competitive advantage?

Feature Technology

Gathering Intelligence

June 19, 2017 Greg Meckbach, Associate Editor

The rapid increase in computing power has allowed industry players in property and casualty insurance to begin using machine learning and artificial intelligence for a variety of applications. But industry watchers see those applications as just a start, reporting that more advanced uses of emerging information technologies are being explored and positing that these new applications could soon be on their way.

Feature InsuranceLegislation / Regulation

Road to Reform

June 15, 2017 Greg Meckbach, Associate Editor

In his recent review of the Ontario auto insurance system, David Marshall makes some interesting recommendations, one of which has proven to be quite controversial. Marshall – former chief executive officer of the Ontario Workplace Safety and Insurance Board –

Feature AssociationsTechnology


June 13, 2017 Greg Meckbach, Associate Editor

Doug Reevey, outgoing chair of the Automotive Industries Association of Canada and owner of a repair facility wants consumers to have a choice of where to send their telematics data.

Feature InsurancePersonal LinesTechnology

Safe Driving

June 9, 2017 Jack Rozint, Vice President of Sales and Service, Mitchell Auto Physical Damage Solutions

New vehicle safety features, including crush-resistant materials and driver-assist technologies, are reducing highway risk, but they also present a challenge to collision repair providers.

Feature InsuranceLegal

Minor Arguments

June 7, 2017 Kadey B.J. Schultz, Co-Managing Partner, Schultz Frost LLP

In hearing disputes over whether or not a claimant’s injuries fall within Ontario’s Minor Injury Guideline, arbitrators with the Licence Appeal Tribunal tend to place greater weight on objective medical evidence and tend to be critical of subjective complaints referred to by medical practitioners.

Feature InsuranceLegal

Rate Rules

June 5, 2017 Stephen Moore, Partner, Blaney McMurtry LLP

Ontario’s 27-year-old rate approval process can be confusing, especially for those insuring fleets in multiple provinces.

Feature Insurance

Quick Resolution

June 1, 2017 May Gibillini, President, InHEALTH Inc.

The Licence Appeal Tribunal has been hearing disputed Ontario accident benefits claims for more than a year. Although disputes seem to be resolved more quickly than they were by the Financial Services Commission of Ontario, it remains to be seen whether or not claimants are getting access to benefits in a more timely manner.

Ontario legislature at Queen's Park in Toronto, Ontario government
Feature InsuranceLegalLegislation / Regulation

Recommended Fixes

May 3, 2017 Greg Meckbach, Associate Editor

The Ontario government released April 11 an advisory report with 35 recommendations on how to reform auto insurance. It was well-received by Insurance Bureau of Canada and the province’s brokers association.

Feature InsuranceLegal

Reaching Out

May 3, 2017 The CIP Society - Insurance Institute of Canada

Suppose a change in regulation affects many of a broker’s clients. How much effort should brokers expend on notifying insureds of potential coverage gaps?