Machine learning and optical character recognition can help brokers enter data from forms, but it still often takes human effort to read handwriting
Your client’s home falls into a sinkhole — coverage denied, right? How coverage may still apply, depending on a shift in circumstances
How offering appraisal services can increase your client’s satisfaction
Why are brokers afraid of lead generation software? Dave Vass of Trufla Technology makes the case for a client relations management solution
How a hard market can turn conflicting priorities into an ethical issue
The industry is quite rightly focused on the future to assess emerging issues, but it must remain mindful of the present moment to address two major drivers of its poor results.
Post-marijuana legalization, how will adjusters know if a driver is “intoxicated”?
How do you keep track of your insureds when disasters force your clients to abandon the primary address you have on file?
How an insurer successfully defended a risky arson case in which no charge was laid
What’s blocking Canada from establishing its own national flood insurance program?
With overland water damage claims rolling in from major floods across the country, the question still arises: are clients covered?
Steve Whitelaw has joined broker management system vendor Applied Systems