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Undisputed Neutrality

December 9, 2020 Adam Malik, Managing Editor

In a world where insurers are amalgamating claims service offerings, third-party forensic engineers can bring to the table a neutral, unbiased perspective that is void of any potential for a conflict of interest, says Chris Giffin, chief executive officer of Haag Canada.

News AdjustersClaimsClaims CanadaInsuranceLegislation / Regulation

What four home insurers told the auditor general about illegal electrical work

December 8, 2020 by Greg Meckbach

Some Ontario homeowners could collect insurance money on property claims even if the damage was caused by illegal electrical work, the auditor general suggests in her report released Monday. Staff with the province’s Office of the Auditor General contacted four

News ClaimsCommercial LinesInsuranceLegalLegislation / RegulationMarkets / Coverages

How a South African court applied the U.K. test case in a B.I. dispute

December 8, 2020 by David Gambrill

South Africa’s Western Cape High Court has ordered an insurer to pay a retailer of luxury travel goods up to a maximum of six months’ worth of business interruption coverage (about Cdn$1.5 million), following a dispute over losses arising from

News AdjustersClaimsClaims CanadaCommercial LinesInsuranceLegalRisk

End of the line for Intact’s bid to appeal frozen food spoilage coverage dispute

December 7, 2020 by Greg Meckbach

A Supreme Court of Canada decision released Thursday means Intact Insurance has to defend two lawsuits against a client that operates a cold storage warehouse. Clauson Cold & Cooler Ltd. had a “Commercial Edge Express Plus” policy with Intact. In

News CatastrophesClaimsClaims CanadaReinsuranceRisk

How Ottawa is trying to lower earthquake related property losses

December 7, 2020 by Greg Meckbach

Natural Resources Canada is hoping to help insurers cut their loss costs with a yet-to-be released earthquake early warning system. The warning system could provide seconds to tens of seconds of warning before a location is affected by strong shaking,

Feature CatastrophesClaimsClaims CanadaReinsurance

Mother Nature’s wrath

December 7, 2020 Derek Clouthier

Alberta continues to endure the most expensive insured weather events in Canada.  What’s happening and what can be done about it?

Feature ClaimsClaims CanadaCommercial LinesLegalRisk

‘The most litigated insurance concept’

December 6, 2020 Greg Meckbach, Associate Editor

A lot of things can go wrong when a client agrees to add a counter-party to a contract as an additional insured. Here’s what your clients can do to reduce the risk of a nasty coverage dispute

News ClaimsClaims CanadaInsuranceLegal

How courts assess liability of auto dealer that leaves keys in unlocked running vehicle

December 2, 2020 by Greg Meckbach

A police officer injured in a collision with a stolen truck has lost his bid to seek compensation against the dealership from which the truck was stolen; with Canada’s top court refusing to hear the case, the end result is

News ClaimsClaims CanadaInsuranceLegislation / Regulation

Public not aware of rights lost in B.C.’s no-fault auto scheme: personal injury lawyer

December 1, 2020 by Greg Meckbach

The average British Columbia consumer does not really understand what rights they will lose with the auto insurance reforms scheduled to take effect this May, a Vancouver personal injury lawyer warns. Provincial politicians voted earlier this year to pass Bill

News ClaimsCommercial LinesInsuranceLegal

Court raps lawyers’ conduct, as default judgment against insurer overturned

December 1, 2020 by David Gambrill

B.C.’s Court of Appeal threw out a default judgment against Lloyd’s of London Monday in a case involving the theft of golden eagles used for a charity event. In doing so, the court criticized lawyers for both the claimant and

News ClaimsClaims CanadaCommercial LinesLegal

$5-million cyber claim for phishing scam heads to top court

November 30, 2020 by Greg Meckbach

A $5-million coverage dispute with The Co-operators that arose from a phishing attack is headed to the Supreme Court of Canada. Canada’s top court is booked Dec. 7 to hear arguments in Co-operators General Insurance Company v. Sollio Groupe Coopératif.

News ClaimsClaims CanadaCommercial LinesLegislation / RegulationRisk

How COVID-19 workplace risk advice has evolved

November 26, 2020 by Greg Meckbach

As the pandemic enters its ninth month, risk managers are seeing more emphasis on the length of conversations and the importance of wearing proper masks. “The key thing now is the length of contact with somebody else. Right now, if