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News ClaimsClaims CanadaInsurance

What’s driving auto claims costs during pandemic

May 21, 2021 by Greg Meckbach

The long-tail nature of auto bodily injury claims, in addition to insurers’ fixed claims adjustment costs, are among the reasons why insurers are not likely going to reduce auto premiums in proportion to the drop in driving observed during COVID-19.

News ClaimsClaims CanadaInsuranceLegalLegislation / Regulation

Why Intact didn’t have to pay $10K for a claimant’s proposed medical report

May 17, 2021 by David Gambrill

Ontario’s Licence Appeal Tribunal (LAT) has ruled that Intact Insurance is not obligated to fund a claimant’s $10,200 multidisciplinary report, the purpose of which was to dispute Intact’s decision to cease income replacement benefits after a 104-week period of entitlement.

News ClaimsClaims CanadaInsurance

How Intact views auto claims severity during pandemic

May 14, 2021 by Greg Meckbach

The long-tail nature of motor vehicle liability and auto accident benefits claims means a temporary drop in total miles driven due to the pandemic does not necessarily equate to a corresponding drop in premiums for your clients, Intact executives suggest.

News ClaimsClaims CanadaLegalRestoration

Coverage dispute arises as to whether construction exclusion applies to building under renovation

May 13, 2021 by Greg Meckbach

Editor’s Note: In an earlier version of this story, Canadian Underwriter incorrectly reported that Intact was denied leave to appeal an earlier court finding that a building renovation does not necessarily trigger an “under-construction” exclusion. In fact, the Court of

News ClaimsInsuranceLegalLegislation / RegulationRisk

How these auto reforms could reduce liability exposure for hospitality clients

May 10, 2021 by David Gambrill

B.C.’s move towards a form of no-fault auto insurance could wind up reducing liability exposure for commercial insureds in the hospitality and other high-risk sectors, according to a recent blog by Borden Ladner Gervais LLP. The province’s no-fault amendments came

News AdjustersClaimsClaims CanadaLegal

Using pics in social media investigations? Here’s one thing you need to do…

May 6, 2021 by Greg Meckbach

Claims professionals who rely on videos and photos obtained through social media investigations need to make sure that evidence can be backed up as authentic, Virtual Symposium B.C. speakers suggest. There are several reasons why a social media investigation is

News AdjustersClaimsClaims CanadaInsuranceLegal

Appeal court ‘vindicates Aviva’ in slip-and-fall lawsuit

May 6, 2021 by Greg Meckbach

Commercial liability clients do not have to settle personal injury lawsuits even if the defendants are perceived as having deep pockets, a recent Court of Appeal for Ontario ruling suggests. “A litigant, or its insurer, even if wealthy, is not

News ClaimsLegislation / Regulation

Why insurers like Ontario’s plans to restrict tow trucks

April 29, 2021 by Greg Meckbach

Ontario tow truck operators will be prohibited from stopping within 200 metres of motor vehicle accidents unless they are specifically asked to do so by people involved in the collision. This is what will happen if Bill 282, the Moving

News ClaimsInsuranceRestoration

Tribunal quashes small claim from owner of water-damaged strata unit

April 29, 2021 by Greg Meckbach

Your client owns a strata apartment in a high-rise. Water starts coming in from the ceiling from the unit above. The night security guard visits the higher of the two units but neither the occupant nor the security guard can

News BrokersCatastrophesClaimsClaims CanadaInsuranceLegislation / Regulation

Why IBAC foresees a national flood insurance program

April 28, 2021 by Greg Meckbach

The recently-released federal budget gives brokers reason to be optimistic that Canada will eventually have a national flood insurance program for homeowners, the head of the Insurance Brokers Association of Canada suggests. “The commitment from the federal government is clear

News ClaimsClaims CanadaInsuranceLegalRestoration

What courts say about vacancy exclusion when elderly homeowner client moves to a care home

April 27, 2021 by Greg Meckbach

An elderly homeowner’s health takes a turn for the worse, necessitating a move into a care home. The client still owns her original home, which suffers water damage. The insurer denies the claim on the grounds that the property is

News ClaimsClaims CanadaInsuranceTechnology

The ‘low hanging fruit’ for claims innovation

April 26, 2021 by Greg Meckbach

Collecting high-resolution images, making it easy to report a loss, and integrating the service providers into the claims process are claims innovations carriers need to bring in if they are not already, InsurTech North speakers suggested last week. “Make it