Le début d’une nouvelle année est synonyme d’un nouveau départ, et cela est le cas pour notre association nationale. Au début du mois de février, les membres de l’ACEI ont conclu notre réunion de mi-année en présentant notre plan stratégique.…

Assessing the Scene

The rapid take-up of mobile devices by newer generations of consumers may spell big changes for the claims management process. Mobile claims technology in the form of tablets and other tools have existed for some time for adjusters and insurance...

Recent court decisions reveal a changing landscape in Alberta on determining how much a vehicle involved in an accident is worth.

Ontario Court gives a plain and simple reading of the faulty workmanship exclusion.

As I pen this message the Christmas Season is just coming into full swing; however, by the time it is published all the festivities will have come and gone and many claims professionals from across Canada will be assembling at…

Georgian Claim Services Inc. has a unique commitment to quality that transcends the traditional employer- employee relationship.

A British Columbia court clarifies the scope of vacancy exclusion in the homeowner's insurance policy.

Subrogation has historically been the forgotten corner of a claims department - it shouldn't be, one lawyer argues.

Some key concepts every adjuster and claims examiner should know when confronted with alcohol-related claims.

Parsing the Property Policy

For some losses, both the condo corporation’s insurance and the condo owner’s insurance will need to respond. If the condo owner has coverage from the same carrier that the condo corporation uses, this can smooth the claims settlement and coordination…