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FirstOnSite Restoration L.P.’s Acquisition

July 31, 2009 by

FirstOnSite Restoration L. P. has acquired First General Services (Saskatchewan) Partnership and Calgary-based ServePro Disaster Restoration. Since early 2007, FirstOnSite has acquired operations in all Canadian provinces except Newfoundland. Including the original founding companies, this is FirstOnSite’s 15th and 16th…

Feature Claims Canada

Incoming President: Patti Kernaghan

July 31, 2009 by Laura Kupcis

As Patti Kernaghan looks forward on her year as president, the first order of business is to look to stakeholders to help change the focus of the association.

Feature Claims Canada

Soft Skill and Crisis Management Training By The Insurance Institute

July 31, 2009 by

In today’s competitive insurance market, insurers are emphasizing the value that empathy and compassion bring to claims service. Marlene Landry’s experience with victims of the Halifax fire sheds light on the importance of having training available to help insurance professionals…

Feature Claims Canada

Property Loss Update (August 01, 2009)

July 31, 2009 by Glenn Gibson

As a loss adjuster, you do not have a second chance to do things right. Your performance on every file you handle has the potential to end up in a court of law. To stay out of trouble and deliver…

Feature Claims Canada

Appointments At Cunningham Lindsey

July 31, 2009 by

Andrea Digdon has been appointed branch manager for Cunningham Lindsey’s Halifax, N. S. location. Digdon joined the company in 1998 and has worked in a number of roles, including being mentored in the commercial risk division. She was appointed the…

Feature Claims Canada

After The Fire

July 31, 2009 by Marlene Landry

On May 1, 2009, the day after a massive fire devastated the Herring Cove/Sryfield neighbourhood of Halifax, Marlene was invited to join fire victims for a bus trip through the charred neighbourhood. The experience gave her heightened insight into our…

Feature Claims Canada

Canadian Independent Adjusters’ Association Annual Convention

July 31, 2009 by

The Canadian Independent Adjusters’ Association, Ontario region, held its annual convention Jun. 11 to 13. The new Ontario region executive was inaugurated during the three-day event at the Prince of Wales Hotel in Niagara on the Lake. Incoming president Richard…

Feature Claims Canada

Scoping the Loss – Two Perspectives

May 31, 2009 by Greg Miller

The first thing a property loss analyst must understand is that scoping a loss is distinctly different from estimating a loss. Scoping is the process of developing and constructing the framework from which an estimate can be prepared. Without the…

Feature Claims Canada

Quarter Century Club’s 50th Annual Reception

May 31, 2009 by

More than 100 industry veterans attended the roasting of Debbie Robinson, executive director for the Canadian Litigation Counsel (CLC), during the 50th Annual Reception of the Quarter Century Club. Gilbertson Davis Emerson LLP and McCague Peacock Borlack McInnis & Lloyd…

Feature Claims Canada

Insurer Not Liable For AB When Claimant Fails To Attend Examinations

May 31, 2009 by

An insurer is not liable to pay for accident benefits when the accident victim has failed to attend insurer examinations without a reasonable explanation, a Financial Services Commission of Ontario (FSCO) arbitrator has decided. Illiia Troubitsine alleges he was on…

Feature Claims Canada

Defining Pain Disorders

May 31, 2009 by Zohar Waisman

Assessing and diagnosing pain in chronic cases.

Feature Claims Canada

Ontario Risk and Insurance Management Society (ORIMS) AGM and Dinner

May 31, 2009 by

Approximately 250 delegates attended the Ontario Risk and Insurance Management Society (ORIMS) AGM and dinner on May 21, at the Royal York Hotel in Toronto. ORIMS president Steve Pottle introduced and thanked the 2009 council, and announced a donation of…


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