Crawford & Company (Canada) Inc. has made a number of organizational changes. • Bill Johnstone has been promoted from his current role as vice president of Greater Toronto Area and Global Technical Services (GTS) to the position of senior vice…
As my term of office as president of the Canadian Independent Adjusters’ Association winds down, I can truly say the experience of serving our great organization in this capacity has been the ultimate highpoint of my 42-year career as an…
Tom DeLong, CIAA, and Tim Vanderwillik, first vice president of the Bluenose — Atlantic Chapter — of the Canadian Insurance Claims Managers Association (CICMA), presented Barb Dunphy-Gottell, executive director of the Queen Elizabeth Hospital Foundation, with a cheque for $5,000.…
As the climate changes, so do the risks facing the insurance industry. Water damage has risen to the number one spot in terms of claims relating to warming weather.
FirstOnSite Restoration L. P. has acquired First General Services (Saskatchewan) Partnership and Calgary-based ServePro Disaster Restoration. Since early 2007, FirstOnSite has acquired operations in all Canadian provinces except Newfoundland. Including the original founding companies, this is FirstOnSite’s 15th and 16th…
As Patti Kernaghan looks forward on her year as president, the first order of business is to look to stakeholders to help change the focus of the association.
In today’s competitive insurance market, insurers are emphasizing the value that empathy and compassion bring to claims service. Marlene Landry’s experience with victims of the Halifax fire sheds light on the importance of having training available to help insurance professionals…
Working together to identify all aspects of a complex claim
More wishes will be coming true this year, thanks to the 15th Annual Starlight Insurance Gala in support of Starlight Starbright Children’s Foundation. While the event was black-tie, that didn’t stop guests from ‘taking a walk on the wild side’…
Sometimes, we are so busy we forget that we need to take care of our best asset — ourselves! What does this translate into? Stress! Stress can creep up on us so quickly. Before you know it, you’re wondering why…
Crawford & Company (Canada) Inc. extended a Florida-warm welcome to Canadian delegates of the Risk and Insurance Management Society. The Moon Fish Restaurant set the stage for its RIMS dinner, where delegates were treated to four courses with wine pairings.
The first thing a property loss analyst must understand is that scoping a loss is distinctly different from estimating a loss. Scoping is the process of developing and constructing the framework from which an estimate can be prepared. Without the…