Canadian Underwriter spoke recently with Steve Whitelaw, vice president of broker and industry partnerships at Applied, shortly after airing the first episode of our webinar series, COVID-19: Business Continuity in the Digital Age.
Steve was a panelist on our mid-April webinar, which looked at how brokers’ business continuity plans and digital services are responding to the unfolding drama of the global COVID-19 pandemic.
At the end of the webinar, our panelists fielded a couple of questions about business planning and digital services in the pandemic age. Steve’s answers to 12 questions will be featured in a special Q&A series over the next two weeks. A new question and answer will be posted each day.