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Topic Claims Professionals

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Industry needs ‘to find a solution’ to this claims adjusting problem

September 9, 2020 by Greg Meckbach

Something needs to be done to make it easier to let Canadian claims adjusters work outside their home province in the event of a disaster, speakers suggested on a recent webinar. “It’s generally understood that it’s easier to bring U.S.

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How clients may argue BI covers pandemic if no physical damage occurs

September 4, 2020 by Greg Meckbach

Some clients seeking business interruption coverage arising from the COVID-19 pandemic are looking to the courts for a “generous” interpretation of policy wording, a Canadian lawyer says. “In the context of property damage claims related to the novel coronavirus, many

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Canadian government named in class-action privacy breach lawsuit

September 3, 2020 by Greg Meckbach

The federal government is facing a proposed class-action lawsuit over data breaches earlier this year affecting thousands of users of online service users. Criminals were able to get the user names and passwords of 9,041 users of GCKey, the federal

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Communicating during COVID: What industry employees want to hear from their leaders

September 3, 2020 by David Gambrill

Okay, so it appears the pandemic crisis will be with us for a long time, with P&C organization employees already feeling uneasy, worn down, and uncertain about many things — their health, job security, sending kids back to school safely,

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More than one way to define a Cat

September 3, 2020 by Greg Meckbach

If you disagree with a co-worker on exactly what a catastrophe is, both of you could be right. There is no single standard definition of a “Cat,” with the industry’s loss costs — and even media coverage — among the

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Adjuster training: How the industry can up its game

August 31, 2020 by Greg Meckbach

Canada’s property and casualty insurance industry needs to cross-train more claims adjusters if it wants to have enough property adjusters to be available in the event of a catastrophe, industry experts said last week. “Cross-training is important because it is

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Adjusting Calgary’s hailstorm: The rationale for bringing in U.S. Cat adjusters

August 28, 2020 by Greg Meckbach

During the hail storm this past June that damaged tens of thousands of Alberta homes, adjusting firm CRU Group struggled to find enough qualified independent catastrophe adjusters in Canada, and wound up resorting to bringing in people from the United

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Flood repair: Why this condo owner had to pay strata fees for an uninhabitable unit

August 28, 2020 by Greg Meckbach

A British Columbia resident who had to move out for nearly six months for flood restoration work still has to pay his monthly fees to the strata corporation, the B.C. Civil Resolution Tribunal has ruled. Ye Yuan said that from

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Allianz Global Corporate & Specialty names new chief agent for Canada

August 25, 2020 by Jason Contant

Allianz Global Corporate & Specialty (AGCS) announced Tuesday it has appointed Bernard McNulty as chief agent for Canada, effective immediately. In addition to taking on the chief agent role, McNulty will remain in his current position as head of claims

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CU webinar: Claims experts discuss how to adjust increasing number of NatCats

August 25, 2020 by David Gambrill

In an era when $1-billion claims events have become commonplace, Canadian claims executives are turning their minds to how to adjust natural disasters that follow closely upon the heels of one another. Canadian Underwriter will be bringing the discussion to

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Why Canada’s top court is reviewing a snow removal lawsuit against a municipality

August 20, 2020 by Greg Meckbach

The question of whether a municipality is protected from liability for a pedestrian’s injury arising from city staff’s snow removal decisions is headed to the Supreme Court of Canada. The top court announced Thursday it will hear an appeal from

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Why this trial lawyer wants to ban civil jury trials

August 19, 2020 by Greg Meckbach

Motor vehicle accident lawsuits in Ontario are often decided by juries, and one personal injury lawyer would like to change this. “I don’t see a valid cause as to why juries should be retained at all in civil trials,” said