Canadian Underwriter

Topic Commercial Auto

News B.C.ClaimsClaims Canada ArchiveCommercial AutoLegalLiabilityPersonal AutoRisk Managers

Why delivery company is liable for damage to parked car

July 9, 2021 by Greg Meckbach

If a commercial auto client is accused of causing damage to a third-party vehicle, the client could be harming its legal position if it fails to produce a statement from its own driver. United Parcel Service Canada Ltd. is on

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Insurers come out of COVID looking at AI-based claims tech

July 7, 2021 by Adam Malik

Now that the global pandemic has expedited the use of artificial intelligence in auto insurance claims processing, carriers are left with a simple choice, according to one industry AI expert — invest or be left behind. The promise of processing

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These highway features may encourage distracted driving

June 25, 2021 by Greg Meckbach

Medians and wide shoulders on highways could encourage distracted driving by giving drivers a false sense of security, transportation researchers suggest in a recent paper. “The combination and presence of a shoulder, median, higher speed limit, and extra lanes could

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Aviva Canada exec predicts how long supply chain pressures will last

June 24, 2021 by Jason Contant

A supply chain bubble that is putting pressure on the Canadian P&C insurance industry should burst within a year or two and it’s just a matter of riding it out, an Aviva Canada claims executive suggested during a virtual fireside

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Why ridesharing makes motor vehicle accident claims more complex

June 21, 2021 by Greg Meckbach

Inspecting the accident scene early and downloading black box data are among the tactics insurance lawyers use to defend ride share tort claims, lawyers suggested to A.M. Best Company Inc. “Rideshare cases often involve multiple parties and different causes of

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The future clients want to see in auto claims processing

June 21, 2021 by Adam Malik

After an initial surge, the number of clients taking advantage of virtual claims processing has dipped. For insurers, now is a critical time to evaluate their processes and figure out how to properly provide a touchless experience, says a recent

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Hub makes back-to-back acquisitions of Canadian brokerages

June 4, 2021 by Jason Contant

Hub International has made its second brokerage acquisition in two days with the purchase of a family-owned firm in Nova Scotia. Hub announced on Friday that it had acquired Sackville, N.S.-based Salvatore Insurance Brokers Ltd., which provides commercial insurance to

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In a virtual world, don’t lose your humanity: insurer exec

June 1, 2021 by Adam Malik

As the world gets more and more virtual, don’t forget how to be human, an insurer executive urged during a recent webinar. Technology should be used to enhance the industry’s relationship with clients, rather than act as a replacement, explained

News Commercial AutoInsurersLoss Trends

How IBC proposes fighting insurance fraud in the trucking sector

May 31, 2021 by Jason Contant

Provincial governments should implement a database to verify the validity of a trucking carrier’s insurance as one way of helping to identify fraud in the sector, Insurance Bureau of Canada (IBC) is recommending. At the time of policy renewals, insurers

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Insurers monitor battle within auto industry over car data ownership

May 30, 2021 by Adam Malik

The outcome of a current standoff between auto manufacturers and the automotive aftermarket industry over who owns the data generated by automated cars will have implications for the insurance industry, according to an insurance executive. “If the data is owned

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A cybercriminal hijacks an autonomous vehicle. Who’s responsible for a crash?

May 12, 2021 by Adam Malik

Vehicle manufacturers are likely going to be on the hook for damages following autonomous car crashes in which no human being is controlling the vehicle, a cyber insurance specialist says. “Certainly, one of the more dramatic ways of thinking about

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Brokers cut insurers some slack during the pandemic

May 11, 2021 by David Gambrill

Brokers appear to be cutting their insurer partners a bit of slack during the pandemic, with more brokers agreeing this year that insurers are striking a fair balance between the interests of carriers and brokers. Over the past three years,