Topic Insurers
How to engage your staff in a hybrid office
April 19, 2021 by Adam MalikKeeping staff engaged and stimulated when life returns to something resembling the old normal will be a top challenge for property and casualty insurance industry leaders, experts say. After the COVID-19 pandemic, the Canadian P&C industry is expected to implement…
Can insurtechs match the financial performance of traditional carriers?
April 19, 2021 by Greg MeckbachLemonade, Root and Metromile have a few things in common, and it’s not just their leading-edge technology. “Their performance has been consistently worse than those of their more traditional [insurance company] peers,” writes Joel Baker, CEO of MSA Research Inc.…
What’s driving the popularity of pay-as-you-go auto insurance
April 16, 2021 by Adam MalikPay-as-you go insurance demonstrates that auto insurance clients can’t be grouped into a one-size-fits-all solution, says an insurance company exec. CAA president Matthew Turack believes his company’s MyPace product, in which insurance coverage is based on distance driven, shows that…
How to build empathetic managers for the hybrid workplace
April 16, 2021 by David GambrillCanadian property and casualty insurance industry leaders have often talked about the importance of managing with empathy during the pandemic, but empathic managers will become even more valuable in the hybrid workplaces that are expected to emerge after the pandemic…
Should the Canadian P&C industry be concerned about BI court cases?
April 16, 2021 by Adam MalikFor now, little evidence exists that courts will adjudicate against Canada’s property and casualty insurers in litigation related to business interruption claims stemming from the COVID-19 pandemic, according to an industry executive. At the recent CIP Society Symposium 2021 virtual…
Canadian home sales up 76% year over year, set new March record: CREA
April 15, 2021 by Tara Deschamps, The Canadian PressA trickle of supply started returning to the country’s real estate sector in March, but it did little to cool off heated markets as monthly home sales hit an all-time record, the Canadian Real Estate Association said Thursday. Sales across…
Why ransomware victims are deciding not to pay up
April 15, 2021 by Adam MalikIt appears ransomware victims are less willing to give in to cybercriminals and pay up, according to a recent report by ransomware incident response platform Coveware. Commercial clients are considering the tradeoffs and are increasingly opting not to hand over…
Why change in P&C is a difficult proposition: The innovator’s dilemma
April 14, 2021 by Adam MalikInsurers are between a rock and a hard place when it comes to changing the way they do business, because of the risk of harming broker relationships, investment costs, and, at the end of the day, the current system works,…
What’s missing in a purely remote work environment
April 13, 2021 by Adam MalikThe insurance industry has shown that it can operate successfully in a work-from-home environment, but for any company that wants to see growth, being in the office on a regular basis is essential, P&C insurance executives said during the virtual…
The quaint ‘killer app’ that helps brokers talk to underwriters remotely
April 13, 2021 by Greg MeckbachNot all meetings during a pandemic need to be structured around a videoconference call, commercial insurance experts said during a recent webinar. “I think we all have to be cautious about just loading up our entire agenda with Zoom calls…
Small business struggling amid COVID-19 pandemic looks for aid in Liberals’ budget
April 13, 2021 by Jordan Press, The Canadian PressOTTAWA — A group representing thousands of the country’s small businesses says many hope the Trudeau Liberals heed their concerns and reshape aid in the upcoming federal budget to help them survive the COVID-19 pandemic. The Canadian Federation of Independent…
Cautionary tale for brokers when payment time quickens
April 12, 2021 by Adam MalikSince insurance brokers act as intermediaries between client and insurer, the risk of them falling victim to fraud increases as payment turnaround time decreases, says a cyber insurance expert. In fact, brokers “regularly top our list of industries that are…