Topic Operations
Finding that swagger
October 20, 2020 by Adam Malik, Managing EditorInsurance is a cool industry, but not enough people know it. John McNeil, program coordinator and full-time professor at Humber College’s insurance management program, explains how to change that – As told to Adam Malik We as an…
How to survive a pandemic
October 20, 2020 by Rob Vosseler, Executive Vice President, Principal Broker, Union Power Insurance Brokers Inc.A broker principal shares his story about how his fledgling brokerage managed to navigate its way through the various business disruptions caused by COVID-19
How a smart phone can drive efficiency in the claims process
October 19, 2020 by Greg MeckbachUsing a smart phone to take pictures of property damage as soon as it happens could speed up the claims process and reduce fraud risk, the head of a Canadian claims technology vendor suggests. “The best way to drive efficiency…
What Canada’s Supreme Court says about employers’ liability for bonuses
October 15, 2020 by Greg MeckbachA constructive dismissal award against a Halifax-based fish oil maker of nearly $1.1-million has been restored by the Supreme Court of Canada. When it comes to employment practices liability, a key lesson from Matthews v. Ocean Nutrition Canada Ltd., released…
The tough question for insurers withdrawing coverage from coal
October 14, 2020 by Greg MeckbachThe industry’s concern over carbon emissions, and their impact on climate change, raises the question of whether nuclear energy is better for the environment. “One the one hand, nuclear [energy] is a source of carbon-free power generation. On the other…
The business case for diversity and inclusion at a brokerage
October 9, 2020 by Greg MeckbachIf you truly want to connect with your customers, your organization must be diverse, an industry consultant suggests. “There is room for improvement in corporate Canada, not just in property and casualty insurance, in ensuring women, visible minorities and people…
Are you burned out and mentally strained? The club is growing
October 8, 2020 by Adam MalikEmployees across Canada are feeling more burned out now than they were a year ago, according to one survey, while other reports highlight mental health challenges as the COVID-19 pandemic drags on. Professionals report that they are drowning in work…
Mental health check
October 6, 2020 by David Gambrill, Editor in ChiefTake care of yourself, so you can take care of your clients
How you can cut down time spent searching underwriting manuals
October 5, 2020 by Greg MeckbachSome brokerage staff members could be spending hours each day just searching for information in their carriers’ underwriting manuals – time that could be put to better use, the head of a technology vendor suggests. Some of the longest underwriting…
We need to talk…
October 4, 2020 by David Gambrill, Editor in ChiefBased on recent consumer research and brokers surveys, Canadian Underwriter has identified three crucial topics of conversation to help brokers forge stronger bonds with their clients
‘We have a lot of work to do’
October 3, 2020 by Greg Meckbach, Associate EditorHow can the Canadian P&C industry ensure its workplaces reflect the communities they serve? We asked senior industry executives what can be done to make sure everyone feels respected and valued, regardless of demographic factors such as gender, skin colour, sexual orientation or gender identity. Here’s what they told us….
Doubling down on specialty
October 2, 2020 by Greg Meckbach, Associate EditorBernard McNulty, Allianz Global Corporate & Specialty’s new chief agent for Canada, explains the impact of the pandemic and what changes may be in store